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These are the most recent forum messages posted by underground1:

Re: The beginning of the end...
Nov 7, 2012, 10:25 PM
in the U.S. Cellular forum

Finally USCC admits........."We Don't Know What We're Doing"!!!!!!!

Re: Us cellular Employesss treated poorley
Mar 28, 2012, 8:54 PM
in the U.S. Cellular forum

I am a former long time employee of USCC and feel bad for the changes the reps are having to deal with but I can't say I'm surprised. The DO always was a tool used to control employees, but now it's use is just much more blatant and obvious. The funny thing is that if the reason for these changes are sales related the obvious solution would be to get a more robust selection of phones for ...

The Belief Project.....What is it really??
Jan 4, 2011, 12:16 PM
in the U.S. Cellular forum

I'm looking for some feedback into what the aims of the Belief Project really are?? Is it to add new subscribers, keep what you already have, cut commissions or something else?? This thread is not created as a "flame point" but rather as an intelligent discussion. Let me know your thoughts.

Re: Why the assertion you should only comment in a USCC forum if you are a current customer/employee
Jan 2, 2011, 12:26 PM
in the U.S. Cellular forum

USCC is having problems gaining new customers as noted in their recent quarterly reports, hence the need to "fleece" their existing cutomers for more money. This is just the next evolution in the DO that USCC preaches as gospel. First they get the employees drinking the kool aid, now they're trying to get the customers doing the same.

Re: WAKE UP...means more than you think
Jan 2, 2011, 10:37 AM
in the U.S. Cellular forum

The only value for subscribers of USCC is leaving once the contract is completed. What is the value in early upgrades to telephones that the other carriers have discontinued 6 months ago?

Re: Totally Biased Answer:
Jan 2, 2011, 10:33 AM
in the U.S. Cellular forum

The DO is simply a method of control. Leaders hide behind it and associates lap it up or fear it. Can some explain to me where the term "undynamic" came from??

Microcell Availability in Wisconsin
Apr 13, 2010, 8:42 PM
in the AT&T forum

Anybody have any information on when the Microcell will be available for sale in Wisconsin?? Heard that the nationwide rollout begins this month but haven't been able to get any specific information for my area. Can anyone help??

Question for Verizon Reps??
Sep 2, 2008, 10:16 PM
in the Verizon Wireless forum

I may be interested in Verizon service, however I currently live in a non Verizon market. This market is served by Alltel though. Is it possible to sign up for Verizon service now or do I need to wait until the merger officially goes through?? Thanks in advance for the help!

Re: Early Upgrade Fees? Help!
Aug 25, 2008, 7:06 PM
in the U.S. Cellular forum

Good call Wictolia. I do not work for US Cellular so the DO does not apply to me. I just have knowledge of the company. :twisted:

Re: Early Upgrade Fees? Help!
Aug 25, 2008, 5:26 PM
in the U.S. Cellular forum

Agents are what is wrong with USCC..always looking to line there pockets at the expense of the customer.

Re: Early Upgrade Fees? Help!
Aug 25, 2008, 4:51 PM
in the U.S. Cellular forum

You said you were a store manager, not an Agent Store Manager. My bad for thinking I was talking with someone who could actually make a customer first decision.

Re: Early Upgrade Fees? Help!
Aug 25, 2008, 3:08 PM
in the U.S. Cellular forum

Is this customer eligible in September 08 or 09?? Are you not EMPOWERED to make a decision that benefits both the customer and the company?? If this customer is eligible to renew in September 08 I don't see what the issue is?? Either customer service will decide what to do or you will. That is why you are the store manager. Sounds like you are worried about making a decision. If that is ...

Re: Early Upgrade Fees? Help!
Aug 25, 2008, 1:49 PM
in the U.S. Cellular forum

A good store manager would let them do the upgrade now with no penalty.

Re: I'm honestly underwhelmed by it
Jul 2, 2008, 5:13 PM
in the U.S. Cellular forum

Ummmmmmmmmmm.......Kool aid!!

Re: How to get fired from US Cellular - Top 10 Reasons...
Jun 30, 2008, 9:25 PM
in the U.S. Cellular forum

3.95 out of 4.00...hence the 4.0 experience that was harped on over the past year.

Re: How to get fired from US Cellular - Top 10 Reasons...
Jun 30, 2008, 11:44 AM
in the U.S. Cellular forum

You are correct. Individual stores do not win anything but individual leaders can if their culture survey score is above 3.95.

Re: Mythos and US Cellular new branding
Jun 29, 2008, 9:23 PM
in the U.S. Cellular forum

"Believe in something better". What a joke....What is better about USCC?? They sell older model phones, have a network which in most cases won't support high speed data and advanced network features and have a corporate mentality that they are better than everyone else. If it was still 1990 they may have a case as their call quality in network is excellent, but call quality is not the only things carriers hang their hats on these ...

Re: How to get fired from US Cellular - Top 10 Reasons...
Jun 29, 2008, 9:14 PM
in the U.S. Cellular forum

Central region is the same way. I worked in 2 of the 3 states comprising the region and have first hand knowledge. Incompetent cheeleaders get promoted while those possessing initiative are fired or forced to leave. It's really sad but true.

Re: Question for US Cellular Reps
Jun 28, 2008, 7:51 PM
in the U.S. Cellular forum

Give it time Rookie! You will eventually see that the DO is actually the DONT. Enjoy your koolaid...............

Re: How to get fired from US Cellular - Top 10 Reasons...
Jun 28, 2008, 7:43 AM
in the U.S. Cellular forum

US Cellular is like many other large companies. They say one thing and do the opposite. If you are not in the "right" clique within the company you are either buried or forced out. The DO is either a tool or a weapon depending on who you are and who you know.

Re: How to get fired from US Cellular - Top 10 Reasons...
Jun 26, 2008, 6:32 PM
in the U.S. Cellular forum

If you ask USCCINDIANA posting proprietaty information is the NUMBER 1 reason! Har, Har, Har!!

Re: Project Mythos
Jun 26, 2008, 6:03 PM
in the U.S. Cellular forum

Funny thing is that most of what they now do well is not enough to ensure their survival in the future. The company and their customers would be better served buy being bought out.

Re: How to get fired from US Cellular - Top 10 Reasons...
Jun 26, 2008, 5:58 PM
in the U.S. Cellular forum

NICE! Another intelligent soul who refused to drink the company provided kool aid. Too bad you didn't get to leave on your own terms though. Welcome to the DONT!

Re: Yeah!!!!!!!!!!! The New BlackBerry Curve is Here
Jun 20, 2008, 6:19 AM
in the U.S. Cellular forum

Big Deal. Another phone you cannot FULLY utilize because US Cellular refuses to deploy high speed data anywhere but Milwaukee.....

Re: Upcoming changes to blackberry plans
Jun 18, 2008, 11:52 AM
in the U.S. Cellular forum

I would bet that BB BIS users will be able to enjoy the same rates as Windows Mobile users (i.e 24.95/month with voice plan). BES users will probably still pay more. The way the rates are set up now(39.95 for BB users, 24.95 for WIM) just don't make sense......unless you are trying to push WIM

Re: New US Cellular????????
May 24, 2008, 6:58 PM
in the U.S. Cellular forum

The only ways USCC gets EVDO or LTE are: 1. Jack retires and totally leaves US Cellular. 2. USCC sells out or is bought.

Re: Which US Cell phone has the best reception?
May 8, 2008, 9:03 PM
in the U.S. Cellular forum

Nicely Said!

Re: Project Mythos
May 8, 2008, 8:22 PM
in the U.S. Cellular forum

No one's gonna get fired here. From what I read from the original poster the only "Proprietary Information" devulged is the "Project Mythos" name itself which has been floating around for years. USCC is a small company which has a good voice network in the "local" markets it serves and provides good customer service. What the company lacks now and has lacked for years is a focus on DATA. DATA, not voice is the future ...

Re: USCC release dates for 2008?
May 3, 2008, 6:24 PM
in the U.S. Cellular forum

If the testing program is sooooooo extensive how do you explains the issues USCC is experiencing with the LG 260??

Re: store reps
Apr 16, 2008, 8:26 AM
in the Sprint forum

It works both ways. I work in a store and at times work with customers that have had poor experiences from customer care and come into the store to resolve. In order to make our company successful for our CUSTOMERS and shareholders all facets of the organization must work TOGETHER rather than blame each other. If you can't do that maybe you're in the wrong line of work. Be part of the solution...not part of ...

Re: LG Rumor powering down
Apr 7, 2008, 1:48 PM
in the U.S. Cellular forum

Gotta love US Cellular. The reason the company says it takes them so long to get new phones is their extensive testing process. Guess that is working real well for them......I feel bad for their customers who are having problems with the phone though.

Re: My problems with US Cellular (as a consumer)
Feb 22, 2008, 7:35 PM
in the U.S. Cellular forum

USCCIndiana....How can you say the following with a staight face: "if you get a Blackberry (retail $500) on contract, you are getting that phone for $200 and get $100 Mail-in-Rebate. US Cellular has to make up for the $400 you just cost them." US Cellular is choosing to offer the phone at a huge discount....no one is forcing them to do it and no one is telling them what they have to charge for the device. Just because it ...

Re: It has been Confirmed to me, VERIZON IS BUYING USCC
Feb 15, 2008, 7:32 PM
in the U.S. Cellular forum

Maybe Verizon buys out TDS lock stock and barrel........As for US Cellular expanding not sure where you're getting your info from. Jack says no new markets in 2008. US Cellular has not expanded in a couple of years after getting beat up by the big boys in St. Louis.

Re: BE CAREFUL IF YOU WORK FOR USCC
Jan 1, 2008, 6:08 PM
in the U.S. Cellular forum

I am speaking in hypotheticals....but it seems that if a manager came in and began holding people accountable for their performance if the group decided to hold back their feedback until the culture survey said manager could be labeled...perhaps unfairly. My understanding of culture surveys is that they are used to gauge companies. Performance reviews are used to gauge individuals. Is that not true at US Cellular?

Re: BE CAREFUL IF YOU WORK FOR USCC
Jan 1, 2008, 1:20 PM
in the U.S. Cellular forum

I agree with most of your points, however my question still remains.....who decides what the truth is?? Is it not possible that a group of employees who perhaps do not like their boss for whatever reasons could respond to a survey in a collusive manner in order to get someone fired?? If this is the case how is this fair to anyone??

Re: BE CAREFUL IF YOU WORK FOR USCC
Dec 31, 2007, 7:26 PM
in the U.S. Cellular forum

Why should "the store" get to collaboratively decide the fate of any employee?? As you stated "if the store as a whole fills out the survey honestly"......who decides what the truth is??

Re: Test your knowledge
Nov 29, 2007, 8:16 AM
in the U.S. Cellular forum

As a former employee I believe it is against policy for USCC employees to post on this site. I guess that shows where your ethics are now doesn't it.

Re: I CAN'T HOLD MY TOUNGE ANY LONGER! + more
Nov 29, 2007, 8:13 AM
in the U.S. Cellular forum

Rain, rain, go away. Just keep drinking the kool aid and at USCC your bound to stay. It's probably better for the rest of us that you continue to stay at that little company you work for. If USCC were so great they'd have more customers now wouldn't they?? Guess you can't hack it anywhere else.......Ignorance is bliss, until the cold hard truth of really hits you in the face. Or is it ...

Re: I CAN'T HOLD MY TOUNGE ANY LONGER! + more
Nov 29, 2007, 1:54 AM
in the U.S. Cellular forum

Yeah it is hard to get fired which probably explains while you still work there.....I left on my own volition. Instead of worrying about me maybe you should worry about yourself and your obvious inability to utilize proper grammar. They write books to help out people like you....with the title usually ending in "for Dummies".

Re: I CAN'T HOLD MY TOUNGE ANY LONGER! + more
Nov 28, 2007, 10:47 AM
in the U.S. Cellular forum

Be careful if you work for USCC.......As a former Leader in the organization the DO is a great concept...IN THEORY. When push comes to shove it is used more as a weapon. People can be accused of being "undynamic" which is liked being marked for termination. It is stated that open and honest communication is encouraged, yet when you do so if someone doesn't like it you are coached on how you "just don't get how ...

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