From what I'v read, there appears to be a substantial firmware update for this phone - see the following url: www.symbian-freak.com/quides/firmware/logs/e6 1_new_firmware.htm
Who exactly are "Nokia Points and Nokia Service Points"? Since this phone isn't available from any provider in the U.S., I will purchase via web. Does anyone know how to find out where these service points are located?
you can find the PC software v. 1.8 on www.europe-nokia.com. I downloaded it and it updated the firmware. One thing to watch out for. The Blackberry connect does not work in Americas on this updated firmware. I think they are waiting for Cingular to bring out the E62 here. I had to suspend Blackberry for now. The advantage to keeping the E61 is that it has WiFi and also G3 that the E62 does not have.