HTC 2125 / 2100 (Faraday)

I’d appreciate some assistance in configuring my Cingular 2125 to send and receive emails. I've spent hours with Cingular’s tech support and they cannot get my phone to work. My ISP is Verizon (Custom Server). I’ve verified with Verzion that all of my setup data is correct: incoming server address, user name, and password. I’ve tried both Verizon’s and Cingular’s Outgoing Server address. Yet, whenever I try to Send/Receive the phone acknowledges connecting and then attempts to logon, but a screen pops up requesting my email Password. When I input that information, it just goes through the cycle again, ending up with a request to input my password. Any ideas on how to set up the phone to send/receive emails? Thanks.