Motorola E815 / E816 Hollywood

IF willing to pay for a data plan (i.e. the $70ish plan), is it still a TOS violation to activate DUN access as described for utilization of EVDO to access the internet?

Why doesn't the $4.99 mobile web plan cover this?

the $5 mobile web plan doesn't even cover airtime while browsing...all it does it let you use it, which I think is a rip. Not that the $15 for unlimmited v-cast and WAP is any better, really for $5 you should get unlimmited mobile web too imo

If I use the phone as a modem for my ipaq, will I incur any charges aside from airtime?

If you get caught doing it, you will be charged the $175 ETF and your service will be over.

I was told at my Verizon store in my mall that by connecting to the inet via bluetooth to my laptop only would use my minutes of my plan and that if I used it during weekends/nights its still no charge. He told me he does it and it is allowed. He said there was nothing extra I would need on my 39.99 450min regular plan.

You where told incorrectly by a Verizon rep that does not understand the system. Normally he would be correct if you do not have a EVDO enabled phone. But since the E815 is EVDO enabled and turning on DUN and using as a modem it will use the EVDO system. Once you do this Verizon considers this as using their "Broadband Services" which costs $79.99 a month.

Verizon did not intend for users to use DUN with the E815 and thats why it came disabled on the phone. By enabling DUN and using it as a modem you are violating your contract. (unless you tell them you are doing it and pay the Broadband services fee)

If I am out of EVDO coverage, would I still have to pay the $70ish charge or less? Also, how would Verizon be able to tell that I am using DUN instead of just calling someone?

Thanks, Andy

Vatothe0 said:
If you get caught doing it, you will be charged the $175 ETF and your service will be over.

Can VZW tell the difference between VCAST data and modem/internet data?

kensmiles said:

Vatothe0 said:
If you get caught doing it, you will be charged the $175 ETF and your service will be over.

Can VZW tell the difference between VCAST data and modem/internet data?

I don't think so, from what I have read.

VCast would go to a specific server or group of servers on a list. Whereas you going to slashdot.org wouldn't be on the list. It would take about 2 seconds to figure out who's using vcast and who's using DUN.

Vatothe0 said:
VCast would go to a specific server or group of servers on a list. Whereas you going to slashdot.org wouldn't be on the list. It would take about 2 seconds to figure out who's using vcast and who's using DUN.

That makes sense, but everybody is getting charges only fro minutes used right now.

I'm just wondering if you need the VCAST flag enabled on your account in order to see the EVDO speeds when tethering.

I've asked, "Once my free V-CAST trial is up, or I disable it, will my ability to tether to the EvDO service in my free web access be limited to the 14.4 kilobites per second again?"

To my suprise, the supervisor explained how it will NOT effect my ability to tether. He said the V-...
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wnrussell said:

Vatothe0 said:
VCast would go to a specific server or group of servers on a list. Whereas you going to slashdot.org wouldn't be on the list. It would take about 2 seconds to figure out who's using vcast and who's using DUN.

That makes sense, but everybody is getting charges only fro minutes used right now.

I'm just wondering if you need the VCAST flag enabled on your account in order to see the EVDO speeds when tethering.

I've asked, "Once my free V-CAST trial is up, or I disable it, will my ability to tether to the EvDO service in my free web access be limited to the 14.4 kilobites per second again?"

To my suprise, the supervisor explained how it will NOT effect

...
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do these guys not get that DUN and mobile web are two completely different things? hahaha 🤣 neither Vcast or mobile web have anything to do with DUN, simply said, if you use DUN u pay, its that simple.

You may not pay this month or next, but it will catch up with you. There is documentation that specifically states that the EVDO phones are not to be tethered.

Don't be surprised when you get a bill for a month or two of 79.99 data service and/or an ETF.

Vatothe0 said:
Don't be surprised when you get a bill for a month or two of 79.99 data service and/or an ETF.

Well, I would be surprised, to get a bill without notice. They have enabled that feature, but don't include the E815 in the same plan as a PDA, which they should.

If the E815 can do broadband data, then the right thing to do is tell the customers what the deal is.

The documentation on this phone for stuff like this is woefully inadequate.

wnrussell said:

Vatothe0 said:
Don't be surprised when you get a bill for a month or two of 79.99 data service and/or an ETF.

Well, I would be surprised, to get a bill without notice. They have enabled that feature, but don't include the E815 in the same plan as a PDA, which they should.

If the E815 can do broadband data, then the right thing to do is tell the customers what the deal is.

The documentation on this phone for stuff like this is woefully inadequate.

No, they have NOT enabled that feature.....you enabled it, they disabled it! 😲

You say they should "tell the customer"...well.... have you read your contract agreement with them? 😕

jimspobox said:

wnrussell said:

Vatothe0 said:
Don't be surprised when you get a bill for a month or two of 79.99 data service and/or an ETF.

Well, I would be surprised, to get a bill without notice. They have enabled that feature, but don't include the E815 in the same plan as a PDA, which they should.

If the E815 can do broadband data, then the right thing to do is tell the customers what the deal is.

The documentation on this phone for stuff like this is woefully inadequate.

No, they have NOT enabled that feature.....you enabled it, they disabled it! 😲

You say they should "tell the customer"...well.... have you read your contract agreeme

...
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If it had been approved with free unlimited calling by someone other than Verizon it wouldn't matter and it's no different here.

You're stealing service. That's all there is to it. You are using for free a service that Verizon charges 79.99 for. Do it for enough months and you'll work your way up to grand larceny instead of just petty theft.

Vatothe0 said:
You're stealing service. That's all there is to it. You are using for free a service that Verizon charges 79.99 for. Do it for enough months and you'll work your way up to grand larceny instead of just petty theft.

So you are saying that there is a Verizon service available that anybody can "steal"? Why isn't there a just a user plan for the E815?

There's a plan available for anybody no matter what phone they have, the Aircard.

Vatothe0 said:
There's a plan available for anybody no matter what phone they have, the Aircard.

Yes, and that's the $80 moththy solutiom that the casual E815 user doesn't want to buy.

So my point is that while using DUN with the V710 was an advertised feature with the V10, is it now Grand Larceny to use that same feature with the E815?

Bear in mind, your techs are telling customers how to make the E815 work liks a V710 by peseeing ##DUALUP to enable that feature, and your documentation was always clueless on either phone.

There's no way for Motorola to include documentation on ##DIALUP because it's a carrier specific code. Just as there's never a mention of *228 in any phone manual, it has nothing to do with the phone.

Even if the feature was enabled on the V710, that doesn't mean that it carries over to newer models. There was a plan called "National Access 1X-RTT Minute of Use" and it was a free feature. Now that there's EVDO, the price to provide that extra service is more and the feature isn't free.

Unfortunately the Equipment Guide specifically states that EVDO phones can't be used as a teathered solution and if you want that feature, you need to buy a non-EVDO phone.

The problem is that there's no way to really differentiate between the two kinds of useage, DUN and V-Cast/MBL Web.

Even with it not allowed, people are still cheating the system and getting away with it, for now.

If you'd like to make use of real internet with the EVDO service, you have to get either an XV6600 (not recommended) or an i730 (HELL YES). While the phone is a bit more expensive, the unlimited data plan for them is only 44.99/mo or can be even less if bundled with a calling plan of 450, 1350, or 3000(?) minutes.

Vatothe0 said:
Unfortunately the Equipment Guide specifically states that EVDO phones can't be used as a teathered solution and if you want that feature, you need to buy a non-EVDO phone.

The problem is that there's no way to really differentiate between the two kinds of useage, DUN and V-Cast/MBL Web.

Even with it not allowed, people are still cheating the system and getting away with it, for now.

If you'd like to make use of real internet with the EVDO service, you have to get either an XV6600 (not recommended) or an i730 (HELL YES). While the phone is a bit more expensive, the unlimited data plan for them is only 44.99/mo or can be even less if bundled with a calling plan of 450, 1350, or 3000(?) minutes.

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The XV6600 and i730 are considered "Pocket PC Phones" and Verizon wireless maketing department has most likely decided that they could make money offering their "Broadband Access" with these.

For the same reason they decided not to include DUN with the E815 because it does not fit there marketing plan. That's why it came disabled and is not included in the contract that you signed. Verizon is trying to make money so if it doesn't fit there marketing plan then they wont bunddle it with the phone. (even if the phone can do it)

Finally Verizon can tell the difference when you are using there Mobile web, VCAST, and Broadband services. If they think you are using a service you have not paid for they can catch you and terminate your contrac...
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The Pocket PC phones have a version of Internet Explorer loaded on them. To make use of the EVDO data service on the phone you only have to subscribe to the Unlimited PDA/Smartphone 45.99 package.

It's also available combined with a voice plan now. If it's THAT important for someone to get high speed internet access wirelessly, it would be worth the money for the aircard or Smartphone and the appropriate access charge. If it's too expensive, it must not be that important.

I have an E815. Enabled DUN and connected at over 400Kbps. I can't find anything in my contract explicitly forbidding such use.

Besides, if they cancel me, they lose my business (currently 2 phones).. and that makes my decision between cingular and verizon that much easier.

What they seem to miss is that the HS DUN is a killer feature which is currently keeping my business with Verizon. I will be shocked if they kick people off for using it. Verizon is not in the business of turning away customers who will be paying monthly fees for years to come.

The EVDO system is bandwidth limited and can only provide a Maximum of 2.4M to one user per Base station sector. So if there are 10 users (5 paying and 5 free) all in one BTS sector then they have to share the 2.4M.... They have promised around 300K average and they make sure the average number of EVDO customers can be supported for the type of service they are providing (Broadband, VCAST, and Mobile Web). Each one of these services impacts the system differently. It just so happens that Broadband puts the most stress (bandwidth heavy) on the EVDO system. That's why they are charging $70 a month for unlimited access for broadband.

There are also other limiting factors like max number of EVDO user per BTS sector (50ish). You are using reso...
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If that's what Verizon wants to do, that is their business. As I said, it doesn't matter to me whether I'm on Verizon or Cingular. I have used the DUN feature of my VErizon phone for sometime. A friend of mine has the V710 and has been using his with DUN for the last year. I bought the E815 without any understanding that the feature would not be available. I'd be happy with the 1X slow speed, but that doesn't seem to be available.

hahaha, cingular is the ****tiest company to walk this planet. have you not read consumer reports?

they have by far the greatest migrations against them.

also they have the worst customer service, by far.

and dont even get me started on their network. its patchy at best.

simply said youll pay 350 dollars in cancellation fees, plus your last bill, plus a bill with cingular, all to find out that your were an idiot for ever thinking of leaving verizon in the first place. and come back to verizon.

-shleeban

Vatothe0 said:
You are violating your TOS and could be cancelled and charged the ETF at anytime. There are apparently people whose job it is to find people doing this.

V-Cast is a product, EVDO is a technology. GIN is a product, 1xRTT is the technology.

Yeah, but they need the same bandwidth now, don't they? Verizon wants to sell high speed games, don't they?