Hi, I'm a college student and my cell phone is my only mode of communication, it also has all of everyone's numbers on it, and of course, because I'm so used to cell phones I haven't memorized anyone's phone number!
Anyway, today my phone was working just fine until i picked it up to make a call and both the internal and external screens were blank! this had happened once before and I simply turned it off and on again to fix it. This time this didn't work! I can still make calls, I called home and it worked fine, but I can't see anything!
Please please what do I do? I got it online through best buy, can i take it into a best buy store to fix it? Is there anything I can do??? I need my phone, and more importantly those numbe... (continues)
I work in the wireless industry and can tell you that if you remove the battery and wait a couple of seconds and then put it back on and power cycle your phone back on this is a hard reboot and if that does not work then it is a manufacturer defect and you may have to go to your carrier and have it replaced. hope this helps. 🙂
there is a way you can get all the info off the phone if you have a computer and a usb data cable to connect to the phones, it's a program called bitpim bitpim.sourceforge.net the cable you can buy on ebay or other online places it cost about 10 -15 dollars just search for vx6100 data cable and i think vx7000 data cable works too