I have Motorola Phone Tools 2.0 and the USB data cable. I cannot get the software to reconize the phone. When I plug in the USB cable XP detects a Motorola V878 - V690 modem and not a V710. Any ideas? This is driving me nuts
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..im having the same f***** problem. ive tried updating mpt to 2.21 and still no luck...has anybody esle encoutered the same problem..if so any suggestions...thanks..
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spiffAug 12, 2004, 6:05 AM
this is a common problem -- run live update 2 or 3 times on mpt then plug your phone in and use your device manager to update the driver of the yellow question mark or usb modem to the one found here on your computer
C:\Program Files\mobile PhoneTools\Inf
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I did that but it still shows up as Motorola V878 - V690 modem -is it suppose to update to a V710?
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spiffAug 12, 2004, 6:42 AM
did you update the drivers in your hardware manager??
if so then try to do a new phone under set up
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I tried that but none of the inf files have the V710 to select. can u email me the inf file? (pip611@yahoo.com)
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What brand is your cable? If you bought the FutureDial Cable at Radio Shack, then there's your problem because Motorola OEM cables and even the aftermarket ones will show "Motorola USB Modem" for pretty much all Motorola phones.
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Did you run ALL of the Mobile Phone Tool updates? It wont work right until you do...
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that worked for me....then install the v710 driver
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Actually, even if you don't run all the updates. It will still detect as a Motorola USB Modem in the device manager. MPT using it will require all the updates but the driver portion will work fine.
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I bought FutureDial Cable at Radio Shack. I returned it and bought the Moto one, it's not worth the hedache for $20 bucks more.
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I knew you had the FutureDial Cable because every Motorola cable has always identified the phone as "Motorola USB Modem" in the device manager. T-Mobile has the entire Motorola Data Cable and Mobile Phone Tools 2.0 for $39.99 with a 30 day money back guarantee at their corporate stores. You just need to ask them for the V300 or V600 data kit.
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kgrayAug 15, 2004, 4:21 PM
I'm using the Future Dial cable from Radioshack - will that not work?
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FutureDial cable will only work with FutureDial's software. It is not compatible with Motorola's PhoneTools or Motorola's P2K Drivers for using PST and P2kMan with. Check on HowardForums.com in the Motorola forum for more info on how to modify the FutureDial cable so it'll work.
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kgrayAug 16, 2004, 3:35 PM
Thanks for the info Almighty.
I already returned the futuredial cable and bought an aftermarket Moto cable off e-bay for $2.00 with a car charger. Even after shipping,the whole thing will cost $7.00 for both ... I'll just go that route.
Thx
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Does anyone have the v710 Driver? I just want to sync my ponebook and calendar. Do I install the phone as a Modem or USB device???
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