Motorola V710
New Every Two Scam
Like many of you, I waited anxiously for this phone. One of the reasons was my V60 was on it's last leg, and I wanted it to hold on to use my "New Every Two".
When I got to the store today, I see the price at $249 with 2 year contract. I'm thinking great... $149 with $100 towards phone.
NOPE! I'm informed that the $249 price includes a rebate and that I can't have the rebate AND New Every Two discount. What??? Where is this written? It isn't... What a scam that whole deal is. So.. in the end.. I used the $100 off the original price to get phone at $229. So.. I held onto a crappy V60 way past it's time for a lousy 30 bucks.
I let them know how I felt. Ever since Verizon has been the number one network, the customer se...
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When I got to the store today, I see the price at $249 with 2 year contract. I'm thinking great... $149 with $100 towards phone.
NOPE! I'm informed that the $249 price includes a rebate and that I can't have the rebate AND New Every Two discount. What??? Where is this written? It isn't... What a scam that whole deal is. So.. in the end.. I used the $100 off the original price to get phone at $229. So.. I held onto a crappy V60 way past it's time for a lousy 30 bucks.
I let them know how I felt. Ever since Verizon has been the number one network, the customer se...
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Are you sure about that? They told me the opposite at the store I went to. I think yuo might be mistaken.
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think you got jacked. call the call center and have them note your account. should be less. i was told less price too, just waiting for phone to come into stock on friday.
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you ahve to mail in the rebate....the rebate is $70 so that makes the price of the phone 150. with out ne2 the price would be 250
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You got ripped dude.
At VZW.com a NE2 and 2 yr contract renewal means $149.99+tax. The $100 NE2 and $70 rebate (they call it "Internet Discount") are added automatically. No mail-ins. No nothing. And free shipping.
At VZW.com a NE2 and 2 yr contract renewal means $149.99+tax. The $100 NE2 and $70 rebate (they call it "Internet Discount") are added automatically. No mail-ins. No nothing. And free shipping.
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I got ripped too. I ordered the phone online right after it became available at about 10:30 Am EST. There was no $70 online discount, but I was hoping for a rebate. Now I checked and the discount is there. So Im on the phone with VZ Cust. Svc, trying to get an adjustment, without delaying the shipment of the phone.
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Yep, it worked! Phone is on its way, being delivered tomorrow, credit is being issued to my card, thanks to Jennifer at the internet order dept. Only cost me another 1/2 hour on the phone. Could be worse.
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Bono said:
They might be mistaken... I'm not... I still bought it and was charged 219.99.
That's what I was charged as well, but they gave me a coupon for a $70 mail-in rebate, bringing the price to the expected $149.99.
You need to go talk to someone else or the manager of the store, or go to a different store.
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I would send in the rebate form any how. The worst that could happen is they say no. 😲
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Sounds to me like some store owner is planning on sending that in himself.....
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if you goto a verizon corp and if you qualify for new2, then the phone is $219.99 and get $70 rebate. your final cost $149.99
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where did you go. i went to my verizon store this morning. my cost was $219 (which included my $100 off), without it it would have been 319 and I got the $70 rebate. so my cost will be $149 when all said and done. i did have to renew my contract for another 2 years. otherwise i couldn't use my new every 2 credit.
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REALLY????
They wouldn't let me do that... Actually... I think I see the scam. They are going to send the rebate form in. They charged me $219... (giving me the 319 less 100 new every two) took the rebate form saying they gave it to me instantly... and now they are going to send it in.
Wow.. who do I report them to?
They wouldn't let me do that... Actually... I think I see the scam. They are going to send the rebate form in. They charged me $219... (giving me the 319 less 100 new every two) took the rebate form saying they gave it to me instantly... and now they are going to send it in.
Wow.. who do I report them to?
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DO NOT LET THEM SEND IT IN....DO IT YOURSELF. not their money why should they be obligated and responsible
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I got the NE2 $100 off AND a rebate form to mail in. Of course that doesn't mean I'll actually have the $75 mailed back to me.
On the rebate form it clearly states "cannot be combined with any other offer". The dweebs at your store may take that to define the NE2 as an offer, and as far as I am concerned it is NOT an offer, it was part of the deal you received when you got your previous form.
Here's two numbers to call that are on the rebate form:
1.800.2.JOIN.IN (which is by the way preceded by "*Participating* Verizon Wireless Stores or kiosks...") and also this number 1-888-826-4932.
Good luck!
Mike
On the rebate form it clearly states "cannot be combined with any other offer". The dweebs at your store may take that to define the NE2 as an offer, and as far as I am concerned it is NOT an offer, it was part of the deal you received when you got your previous form.
Here's two numbers to call that are on the rebate form:
1.800.2.JOIN.IN (which is by the way preceded by "*Participating* Verizon Wireless Stores or kiosks...") and also this number 1-888-826-4932.
Good luck!
Mike
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I said:
"it was part of the deal you received when you got your previous form."
and I meant to say "it was part of the deal you received when you got your previous phone".
"it was part of the deal you received when you got your previous form."
and I meant to say "it was part of the deal you received when you got your previous phone".
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I was quoted 249.00 w/rebate, less $100..for signing new contract. were you signing new 2 year agreement? IF so, they were incompetent liars
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I did. And get this.. here was my response from Verizon webiste Customer Service.
My complaint mentioned nothing about cash back.. so I don't know where that came from. You can tell how much time they gave my complaint.
My complaint mentioned nothing about cash back.. so I don't know where that came from. You can tell how much time they gave my complaint.
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Go in or send a friend in and ask for a rebate form for the 710. My rebate form wasn't attached to the box. The guy had a tare off pad. The rebate does not have to be in until November 1st so you have some time to take care of this matter even if that means calling a few dozen numbers until you can talk to management.
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Thanks... but that is part of it. THEY took the upc label thing that I'll need for the rebate. The guy told me he was doing me a favor and giving me the rebate up front. Plus $30 from my new every two. When actually...I think he gave me my new every two... but DIDN'T give the rebate, planning to pocket it himself. He claimed to be the manager. So.. I can't go back to that store. I guess I should try another... and if it was a scam. Report him.
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SCAM!!!! go back, THROW BIG STINK. demand either the rebate and the label so you can make copies for your files, or ask for a label off another box and give him back yours. otherwise if you want to just give him money...i wanna be next
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This sounds like BS. Call another local VZW and ask to speak to the manager. Ask for a regional managers phone number. In most cases managers of other stores love to help get someone from another store in trouble.
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i am verizon dealer. i can get you the rebate. it will be validated NOT MATTER which price you pay. the just see you signed again and process it through. if you paid a penny they will still validate the rebate. just walk back in to the store and ask for one or i can send you one.
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I got the NE2 $100 off AND a rebate form to mail in. Of course that doesn't mean I'll actually have the $75 mailed back to me.
On the rebate form it clearly states "cannot be combined with any other offer". The dweebs at your store may take that to define the NE2 as an offer, and as far as I am concerned it is NOT an offer, it was part of the deal you received when you got your previous phone.
Here's two numbers to call that are on the rebate form:
1.800.2.JOIN.IN (which is by the way preceded by "*Participating* Verizon Wireless Stores or kiosks...") and also this number 1-888-826-4932.
Good luck!
Mike
On the rebate form it clearly states "cannot be combined with any other offer". The dweebs at your store may take that to define the NE2 as an offer, and as far as I am concerned it is NOT an offer, it was part of the deal you received when you got your previous phone.
Here's two numbers to call that are on the rebate form:
1.800.2.JOIN.IN (which is by the way preceded by "*Participating* Verizon Wireless Stores or kiosks...") and also this number 1-888-826-4932.
Good luck!
Mike
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OK, here's the trick. You have to call customer service and then scream, yell, threaten and cajole...and when that doesn't work, you have to speak to a supervisor...and when that doesn't work you have to speak to him/her supervisor. I am in the middle of a NE2, and I called to try to find a way of avoiding paying full price when I have been a good, long-time customer of VZW. What the rep said was that he would give me a $100 credit on my bill as a courtesy credit, but no other discounts or rebates -- effectively bringing the price to $319. When I purchased the phone today at VZW, they told me to call customer service to activate the credit. They then told me I had to sign on for another two years. We had a LONG argument (actually I was...
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Heymjo said:...
OK, here's the trick. You have to call customer service and then scream, yell, threaten and cajole...and when that doesn't work, you have to speak to a supervisor...and when that doesn't work you have to speak to him/her supervisor. I am in the middle of a NE2, and I called to try to find a way of avoiding paying full price when I have been a good, long-time customer of VZW. What the rep said was that he would give me a $100 credit on my bill as a courtesy credit, but no other discounts or rebates -- effectively bringing the price to $319. When I purchased the phone today at VZW, they told me to call customer service to activate the credit. They then told me I had to sign on for another two years. We ha
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actually you can redeem newe2 if elgibile and your rebate if you are elgible... if you were as wise user you would request a rebate form now and learn how to do some math... $319-$100=$229??? yeah right... and you're mad at VZW...
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I bought the phone today in NJ. The price is $320 for a 2 year contract, less $70 mail in rebate, less $100 for the every 2 deal. I paid $220 + tax, and as soon as I decide to keep the phone, I will mail in the UPC code from the box for the $70 rebate. The phone will cost me $150!
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