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Blackberry Desktop Manager

shamrock15

May 27, 2009, 1:48 PM
A couple of weeks ago when I started my PC and the BB desktop manager started, it gave me a message that there was a new version that I could download and install, so I said "sure, go ahead." Since that time the desktop manager won't open and start. It just freezes and tells me it can't connect to my messaging program. I have to wait about ten minutes, then just shut it down. I have tried to unistall it, but it can't do that because some file it needs is "in use" but it gives no further details to tell me what file it is. And it doesn't let me do anything to correct the problem other than just shutting it down. Anyone have this problem or know what I can do?
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DragonBuster

May 27, 2009, 2:53 PM
sry, mine is working fine even after the update.. umm.. i guess one of your files is corrupted.. type doing ctrl+alt+del and turn off the blackberry programs and then try uninstalling and reinstalling.. thats all i can think of..
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shamrock15

May 27, 2009, 7:23 PM
Thanks for the reply. Will give it a try.
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shamrock15

May 27, 2009, 8:42 PM
DragonBuster,
That worked. Thank you for the help.
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DragonBuster

May 28, 2009, 5:12 PM
nice, no problem! glad i can help 😁
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