Home  ›  Phones  ›  Samsung  ›

Samsung Instinct M800

 

Info Photos News Forum Reviews  100+  

all discussions

Try online customer care for Sprint

deejal

Jun 23, 2008, 1:44 PM
Granted, I will say that face-to-face customer care at the store and over-the-phone customer care is lacking in most areas. However, I wil say that online customer care is simply excellent. The reps have always given me a far better deal because they are "authorized" to do more. For example, when I went over my allocated text messages, I simply emailed them and then they responded back in about 12 hours or so giving me the unlimited for only $7.50 monthly.
Also, the corporate discounts are far better than most other cell phone providers. Currently, there are discounts available up to 27% off MRCs. Don't believe me...then go to fatwallet dot com and you can pick and choose whatever discount you want. Anybody can write a letter on "le...
(continues)
...
MizzSprint

Jun 24, 2008, 1:07 PM
Excuse me?!? Don't bash the store and customer service reps just because you got a little discount off of your bill. I bet if you don't see the discount applied on your next months bill you'll be back here talking about how bad the online customer service is. Please!
...
deejal

Jun 24, 2008, 2:38 PM
Actually, I wasn't bashing customer reps and phone reps. And, on the contrary, I have never, once, had a problem with any of my Sprint bills...not once...ever. From the sound of it, you make it sound like Sprint customers experience billing problems all the time. Well, I never have. I like Sprint alot. I just wish the Sprint phones would work in Europe.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Threads Follow @phonescoop on Mastodon Phone Scoop on Facebook Follow on Instagram

 

Playwire

All content Copyright 2001-2024 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.