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LG Voyager VX-10000

 

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Tried to buy a Voyager today....

gajendarksky

Nov 23, 2007, 10:40 PM
and was told that they are for upgrades and new lines of service only!!!! This was after I called to see if they had them in and was greeted at the dooe by a sales rep. who was kind enough to put me into their sales que, but didn't tell me this bit of onfo.
I waited twenty minutes before being helped, and then was told by the sales rep. that it would be $469.99, which I told him that would be fine. He then says that he will be right back with the phone, comes back without it and informs that they are for upgrades or new lines of service, sorry. 👿
I switched from T-Mo because I like technology and unfortunately they weren't doing it for me, but since switching, I"ve gotten nothing but crappy service(dropped calls and CS). It's been ve...
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wxnimbus

Nov 23, 2007, 10:58 PM
I would have called cust svc right on spot and complained so you could get your phone. they shouldn't be denying cust like that, just b/c they make more commission off the new and upgrades vs. the outright sales, still bad for business.
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gajendarksky

Nov 23, 2007, 11:11 PM
I thought of calling them but I have just gotten so damn frustrated with the quality of service. I've gone to the store and had a manager help me and would lose his train of thought with me and my wife everytime some girl came in. I've had reps there just have an outright attitude when I wanted to buy a bluetooth headset. If it wasn't for my wife's corporate discount I would go elsewhere, sometimes though, I don't think it's even worth that.
I have had several people that were VZ cust. and raved about the service, both CS and reception, and I'm not seeing it.
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Kendallish

Nov 24, 2007, 10:11 AM
You can have mine! I'm pretty sure that I'm bringing mine back. The call quality is just not as good as my Motorolas. It just sounds muffled and tinny. Doesn't seem to be too many others complaining about this though so maybe I got a bad one?
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nytngale

Nov 24, 2007, 4:16 PM
Think that maybe you got a bad one. The call quality on mine is great - every bit as good as my Motorola phone. I can say that I am absolutely delighted with my Voyager. Got it on Weds and have used all of the features. Downloads are fast, screen and sound quality are great. I originally wanted an iPhone, but didn't want to give up my Verizon service as I travel a lot and live in a rural area and Verizon has been the most dependable (have had terrible experiences with Sprint, Alltel, and AT&T). I can truly say that I am not disappointed at all that I waited things out and went with the Voyager. 🙂
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barnesmarkmark

Nov 24, 2007, 11:51 AM
I am sorry that you have had bad experiences, are there any other stores in your area, because it sounds as if you have a bad one, I would cal CS and ask them if that was the case, and try it out.
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multimedia3

Nov 24, 2007, 7:30 AM
If you do not have VZW now then you can purchase it how ever you like - full retail or w/ discounts - It usally is better to go online if you can to thier web site - If you have had svc for @ least 1 yr on a plan higher than $49.99 then you can get the discount price - but no one can stop you for ordering the phone @ full retail price - in the store /online / or the best bet is Customer SVC - GREAT PHOME & THE BEST NETWORK COVERAG 🙂 E -
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kiefferster

Nov 24, 2007, 12:13 PM
i thought the phone was 349??
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bleekerbaby

Nov 24, 2007, 6:41 PM
I was told the same thing at ALL of the VZW stores around me...one of the sales reps told me that "because of limited inventory, we can only sell this phone w/ contract, not at full retail".

Kinda ridiculous...
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2pacnbiggie

Nov 24, 2007, 8:55 PM
they told me due to limited supply that they could only sell it to new customers, and that current customers could only order the phone through the store or customer service...

but previously before i got there i called and they told me first come first serve to get the voyager and that 3 people were buying the voyager at that time...it really pissed me off...

so i jus ordered it through customer service should be getting my phone monday
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