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BlackBerry 8830

 

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How do you punch in a name?

hoosier_mac

Jul 4, 2007, 2:40 PM
I call a lot of businesses, a number of which has a automated answering service and you can dial the extension by last name. With a regular phone keyboard, that's easy enough to figure out. How do you do it with this phone?
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SprintMgr

Jul 6, 2007, 1:18 AM
With most IVRU systems, the letters are reflected on a standard phone keyboard and the system uses logic to narrow the options based on the keys you enter. The numbers are what counts, not the letters. As such, you can still dial as if your keypad had letters on it (2=abc, 3=def, and so on) using the numbers on the qwerty keyboard. Note that 7 and 9 both represent 4 letters each.
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