Samsung BlackJack SGH-i607
Should Samsung recall the Blackjack?
My recent experience with owning a Blackjack and having read about a number of frustrating issues on forums makes me think that there must be a manufacturing flaw in early Blackjacks and think Samsung should replace the defective units for its customers.
I own a Blackjack that was purchased around the start of December 2006 which was shortly after its release. The phone exhibited some strange problems and the big one that everyone complains about is battery life. Samsung must have known the phone had issues with this otherwise why else include another battery and charger for it. Has any other phone maker done this? Seems to be a last minute decision to avoid customer complaints.
The battery life was horrible and so was the signal strength....
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I own a Blackjack that was purchased around the start of December 2006 which was shortly after its release. The phone exhibited some strange problems and the big one that everyone complains about is battery life. Samsung must have known the phone had issues with this otherwise why else include another battery and charger for it. Has any other phone maker done this? Seems to be a last minute decision to avoid customer complaints.
The battery life was horrible and so was the signal strength....
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I am on my THIRD replacement phone now man...And I have the SAME problems. Signal strength is HORRIBLE and jumps form all bars to NONE, even WHILE on a friggen call. I am only in my second week of ownership...and am waiting for I don't know what. I want this phone but I want it to work. I am in a full coverage area (read my other thread), but, I get no service much of the time. What should I do ?! Cingular says they have no known issues with blackjacks and I should just trade in the phone for another model of phone. Damnit
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I will have to agree, love the features on my phone etc, however, having got mine on the day it was released, the battery life sucks, never exchanged it as I missed the 30day window, & didn't think about the warranty trade.
My wonderful provider (Cingular/the new AT&T/whatever), get this had me PURCHASE a new extended life battery, yes even though the new ones now come with it.
Talk about conspiracy!
My wonderful provider (Cingular/the new AT&T/whatever), get this had me PURCHASE a new extended life battery, yes even though the new ones now come with it.
Talk about conspiracy!
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I am convinced the first batch that came out was bad and the newer ones work better. Keep exchanging it until you get a newer one. My replacement (under warranty exchange) works awesome and I love the phone now. Good luck.
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I had the same problems with my first phone (bought in Dec) - bad battery life, dropped calls, erratic signal. I did the warranty exchange and the new phone works great. Incidentally it was shipped with a standard and an extended battery.
I have also turned off the 3G feature and that seems to help quite a bit. I don't think Cingular has perfected the handoff between the 3G and non-3G network. In my house the 3G signal is very weak and I get horrible voice quality and dropped calls. When I switch to Edge only, I get full strength, perfect voice quality and no dropped calls. Battery life is much improved too and I haven't noticed any big degredation in the data services (although, admittedly I don't do alot of video downloads).
You can ...
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I have also turned off the 3G feature and that seems to help quite a bit. I don't think Cingular has perfected the handoff between the 3G and non-3G network. In my house the 3G signal is very weak and I get horrible voice quality and dropped calls. When I switch to Edge only, I get full strength, perfect voice quality and no dropped calls. Battery life is much improved too and I haven't noticed any big degredation in the data services (although, admittedly I don't do alot of video downloads).
You can ...
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I am on my second BlackJack and am LIVID! The contacts don't sync and the call keep dropping. Of course spending 2 hours on the phone with Cingular doesn't help.
At least after reading phonemat's posting the dropped calls are making sense.
IMHO Samsung misfired on this one! They normally put out a good product but the Blackjack misses the PDA mark by a mile.
At least after reading phonemat's posting the dropped calls are making sense.
IMHO Samsung misfired on this one! They normally put out a good product but the Blackjack misses the PDA mark by a mile.
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