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Nokia N75

 

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Cell broadcast! Battery!

larue26

Sep 14, 2007, 9:01 PM
I found that the new AT&T branded phone has cell broadcast. If you go to messaging then to settings then you will see it is quite different than the cingular branded version. I will let you know if I find anything else. But i suggest you go through warranty exchange asap because they will give you a brand new phone and all you have to return is the phone (you keep the battery and everything else) which in my opinion solves the battery issue.
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lemmiwinks

Sep 14, 2007, 10:15 PM
OH NO!!! Please tell me your kidding...I sent back the charger, battery, etc. b/c the c.s. rep told me that whatever they sent me I had to send back...
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larue26

Sep 15, 2007, 4:03 AM
I called them and talk to the cs rep to make sure and they said just turn in the phone. I called a couple of times to be sure and they said just the phone. Apparently the phone is so new they can only send out a new phone. You can ask for a warranty replacement on the battery as well. You should just do another warranty replacement and keep everything.
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bj20_0

Sep 15, 2007, 7:23 AM
Tell me larue26, how long is the warranty on
the N75? Did you tell cs there was something
wrong with the phone to get the replacement?
What is 'cell broadcast?' Thanks.
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larue26

Sep 15, 2007, 10:31 AM
1 year warranty! Plus the phone is covered by insurance. So if you drop the phone you are covered. I told the cs rep that the battery sucks, their is very little RAM (which they confuse with the memory card), also that the phone drops calls (which is true, the sim card does not stay in place, the full html web browser, and a whole bunch of stuff. I may ask for another replacement for at least two or three warranty replacements you can ask for another make or model of a phone. But I would only get a phone covered by insurance.
I still don't know what cell broadcast is but please go to wikipedia for some info. Hope taht helps.
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larue26

Sep 15, 2007, 10:34 AM
Correction! 1 year warranty! Plus the phone is covered by insurance. So if you drop the phone you are covered. I told the cs rep that the battery sucks, their is very little RAM (which they confuse with the memory card), also that the phone drops calls (which is true, the sim card does not stay in place, the full html web browser, and a whole bunch of stuff. I may ask for another replacement. If you have to ask for two or three warranty replacements you can ask for another make or model of a phone. But I would only get a phone covered by insurance.
I still don't know what cell broadcast is but please go to wikipedia for some info. Hope taht helps.
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euroegyptn

Sep 19, 2007, 2:12 PM
So i called the warranty exchange and they sent me another branded Cingular N75 even though i told the rep that i want the AT&T Branded one, but they still sent me the same crap again, i hate ATT&T, they really suck, im so tired of their bullshit. What should i do now ??? Anybody please let me know. Thanks alot.

P.S:

The Remanufactured Cingualr N75 that i recived has S/W:

V10.1.282
24-05-07
RM-128
Nokia N75(30.01)
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lemmiwinks

Sep 19, 2007, 4:42 PM
They did the same too me, except the first att branded one they sent me was broken, said they would send another one but the next one was cigular branded...Then the lady told me I had to use the cingy banded one, I told her to shove it and i was gonna use my old one till i knew att branded one would be out.
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larue26

Sep 19, 2007, 5:58 PM
Sometimes the people you talk to on the phone are straight idiots. I had a guy who kept confusing RAM with memory of the phone(my trans flash card). As soon as they say no or what you don't want to hear, the best thing to do is either hang up or start speaking another language because the person you are talking too is probably a level 1 CS rep. More experienced CS reps have more knowledge and access to making things happen. Your best thing is to ask CS Reps the following questions:
1. Where are you located
2. Their Name
3. How long have they work for AT&T
4. and if they are having a nice day

Hopefully this works!
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