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Motorola RIZR Z3


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Is it me or is there something wrong?


Jul 7, 2007, 6:32 PM
I'm having issues with getting the phone to connect to phone tools. I got the cable and the software, near as I can tell it's installed right. It even notices that there is "a phone" present.... Just not the RIZR. When I'm prompted to install it manually, it isn't even listed. Generic GSM doesn't work well either. If I can't get it to work, is there another way, outside of the internet, (ie. uploading and downloading files) that I can add files (music) and back up my phone?

Thanks in advance,


Jul 13, 2007, 7:53 PM
I am not surprised that Z3 is having this issue too.

I have had it replaced 3 times for issues like Phone turns OFF itself while talking, taking a photo, video or checking messages.

It will also reboot while just sitting idle.

Aug 2, 2007, 5:23 AM
I'm in the same boat as you, I'll let you know what I find out.

Sep 18, 2007, 12:52 PM
I had the same problem until I downloaded the latest Phone Tools update (I used the Motorola Live Update, not the automatic update MPT trys when it can't access your phone)

Using Version 4.5.1c and the RIZR is supported

Sep 30, 2007, 11:03 AM
I haven't had the same issues but I installed the latest software update for the phone itself. You can get the update here http://direct.motorola.com/hellomoto/motosupp ort/source/softwareupdateselect.asp and I haven't had any problems so far. I'm not sure how this will effect unlocked phones but you might want to give it a try. I've notice a little better system response since updating it.

Oct 14, 2007, 9:12 PM
Just go through the menu until it checks for the list of phones. Then just select Razr V3. It worked for me to download address and files. Only glitch is that it added first name twice with some of my contact from Outlook. It took me a few minutes to correct those and the phone updated these.

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