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So, who should I call to resolve this issue?????

cilvzwagent

May 18, 2007, 4:16 PM
Sent a phone to Nokia for repair last January. I called to do a follow up after 4-6 weeks. The rep I spoke with said that since the phone was not in stock to do a replacement, they would be sending a check for the pro-rated value of the phone. Told me it would take 7-8 weeks to receive it. Well that time passed and still hadn't received anything. So I called back. This time to find out they went ahead and shipped a replacement phone. Well guess what......the phone don't work!!!!!!!!!! It wouldn't register or activate on the Verizon network as it was not being recognized as a GPS compliant phone. So I called Nokia again. They tell me to send the phone back with a letter regarding what happened. Which I did. Last Saturday, I got a ...
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