Canada
what?
what do you mean my phone doesnt turn off when I'm out of minutes?
no maam that would be a free to go phone or pay as you go
I demand that you refund my overage
maam I show here that you call in every month asking for air time credits. As you have recivced a credit last month for air time and I see here that it was explained to you last month that your phone would not shut down when you went over your minutes I can only say Im sorry that it happened and inform you that there will be no credit given for this charge. You were aware that the charges would happen if you went overe your minutes so this is a legitimte charge and all charges will stand
what maam? certainly maam i'll see if my supervisor is avalable to speak with you
...
(continues)
no maam that would be a free to go phone or pay as you go
I demand that you refund my overage
maam I show here that you call in every month asking for air time credits. As you have recivced a credit last month for air time and I see here that it was explained to you last month that your phone would not shut down when you went over your minutes I can only say Im sorry that it happened and inform you that there will be no credit given for this charge. You were aware that the charges would happen if you went overe your minutes so this is a legitimte charge and all charges will stand
what maam? certainly maam i'll see if my supervisor is avalable to speak with you
...
(continues)
...
