Rumor Mill
report
Just a report on how people really feel about their cell companies.
http://biz.yahoo.com/rc/040106/telecoms_consumer_1.html »
http://biz.yahoo.com/rc/040106/telecoms_consumer_1.html »
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A significant number of survey respondents had problems with their cell phone service, but only 40 percent of those who called said their carrier's response was very helpful.
About 26 percent reported an overcharge of $10 or more on their most recent bill.
That is one of the dumbest things i've ever read. 26% have a 10.00 overage on the bill. What percent is a correct charge. Customer goes over their min causing a 300.00 bill. They fall within that percent?
40% find the responses helpful? funny i would have thought that would have been much lower. "why is it taking so long" "well you see when something is new and you try and cram 10,000 customers through on the first day, its going to take some time" "Im not happy at all about this a...
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About 26 percent reported an overcharge of $10 or more on their most recent bill.
That is one of the dumbest things i've ever read. 26% have a 10.00 overage on the bill. What percent is a correct charge. Customer goes over their min causing a 300.00 bill. They fall within that percent?
40% find the responses helpful? funny i would have thought that would have been much lower. "why is it taking so long" "well you see when something is new and you try and cram 10,000 customers through on the first day, its going to take some time" "Im not happy at all about this a...
(continues)
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