Shop Talk
Adult material on exchanged phones.
Has anyone ever found adult/xxx video clips taken by the customer on a phone either exchanged or returned in your retail store? I had a fairly young couple, mid 30s, exchange their Samsung A920s for A900s a few months ago and had shot at least ten thirty second videos, with sound mind you, of their sexual escapades in their vehicle, in their kitchen, bedroom, backyard, etc. The stuff they shot would have made even Ron Jeremy and the late Johm Holmes blush. I can't even fathom why people would leave stuff like that on their phones knowing they were exchanging them. What are society has degraded itself into these days. No, I didn't try to save them either.
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Wow. That's crazy. Yeah I saw a very naive looking young girl with pictures of herself and a very built African-American man in various positions. It was disgusting. I've also seen a lot of guy on guy stuff too.
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This issue comes up alot around here.
What business is it of yours to view peoples stuff, even if they turn in their old handsets. Some people take videos of their cats, their kids, fast cars, etc. and you don't post about that...
Just master delete the stuff and move on. You're not the moral patrol are you?
Or in the future, keep a bucket of water on your desk, and when someone has a phone they're turning in or whatever, just drop the phone in the bucket before yuo peruse the pictures and videos...you will not hurt your sensibilities.
It's not our job to police what people do with their phones, we are here to sell and service them!
What business is it of yours to view peoples stuff, even if they turn in their old handsets. Some people take videos of their cats, their kids, fast cars, etc. and you don't post about that...
Just master delete the stuff and move on. You're not the moral patrol are you?
Or in the future, keep a bucket of water on your desk, and when someone has a phone they're turning in or whatever, just drop the phone in the bucket before yuo peruse the pictures and videos...you will not hurt your sensibilities.
It's not our job to police what people do with their phones, we are here to sell and service them!
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get over it its there im gonna look at it thats like putting a playboy in the men's room and expecting nobody to read it.
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I don't mind if you look at it, just don't gripe about it.
Man, there are some really uptight people here.
(not you jared)
Once again, why do you insist on going through peoples handsets and then being mad about what's in it. Just swap the dang phone and master delete...
Man, there are some really uptight people here.
(not you jared)
Once again, why do you insist on going through peoples handsets and then being mad about what's in it. Just swap the dang phone and master delete...
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Exactly. Look if you want to, have a giggle but don't complain about what's on other people's phones. If you don't want to see it, don't look. I always just think it's funny. No harm done. Now if I saw kid porno that would be a different story.
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hella why would you gripe about it to me its like te free toy in the cracker jack box ya know
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you should never never look at those pictures! you people discust me that is personal info you have no business looking at it. what oyu getting YOUR jollies off of MY naked pictures you are so pathetic.
What i really hate is when they pictures are locked. and there is nothing in it. all that hard working for nothing!
What i really hate is when they pictures are locked. and there is nothing in it. all that hard working for nothing!
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Okay dude, we won"t look at YOUR pix...
In trying to decipher your post I assume oyu is "you" and discust = disgust right?
Locked pix is the work of satan himself!
In trying to decipher your post I assume oyu is "you" and discust = disgust right?
Locked pix is the work of satan himself!
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but seiously. it does agitate me when the pictures are locked and there is not even any thing in there!
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not2brite said:
Once again, I GET IT.
Thank you,
*points at your sn* we wouldnt know now would we?
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Hardly.
It's a gross violation of personal privacy and I would assume company policy.
It's no different from using any other bit of information your company has in regards to an individual.
It's a gross violation of personal privacy and I would assume company policy.
It's no different from using any other bit of information your company has in regards to an individual.
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if they hand the equipment to you, they are legally releasing you of liability. it's private only until they give permission to view it. advertently or inadvertently...wow, i sound like raycarrol.
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wrong only if it is on the screensaver. You searching for it is wrong unless the problem with the phone is in pictures. It has to be in plain site.
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Wrong. There is no liability waived.
That is absolutely ridiculous. The information contained in that phone, is still the private information of the owner of that phone.
As the company in this case you are still bound to protect the privacy of your customer. That does not change simply because a phone is exchanged.
Dress it up anyway you want, what you people are doing is wrong and most likely a misdemeanor sex crime in your state were you to be discovered.
It's no different then being a Peeping Tom.
That is absolutely ridiculous. The information contained in that phone, is still the private information of the owner of that phone.
As the company in this case you are still bound to protect the privacy of your customer. That does not change simply because a phone is exchanged.
Dress it up anyway you want, what you people are doing is wrong and most likely a misdemeanor sex crime in your state were you to be discovered.
It's no different then being a Peeping Tom.
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wrong again. if the customer wants me to transfer pics via BT to their new phone, and i see something private, i'm not liable. it's happened before.
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With consent I would agree, of course, we have been discussing cases where a customer has not given consent.
Furthermore, representatives have even stated they purposefully try to defeat the safeguards (locks) people put on such information.
Furthermore, representatives have even stated they purposefully try to defeat the safeguards (locks) people put on such information.
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Actually, in some cases it is our job. At least for Cingular anyway. We are instructed that, according to Cingular policy, if we see what we suspect to be child pornography on a phone we are required to record the customers name and cell number, document the material viewed, and give the information to the proper authorities. Of course, child porn is an entirely different subject from regular porn.
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I'm sorry you have anger management issues. You may wish to increase the amount of prune juice you have at breakfast and try to eat more fiber.
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If you mean gay as in happy, then yes I am! If you mean gay as in homosexual, no. I do believe though there was Adam and Steve as well as Adam and Eve.
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raycarroll70 said:
I do believe, though, there was Adam and Ray as well as Adam and Eve.
there we go.
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The depths of sleaze that representatives are capable of amazes me even at times.
What is even more amazing is that some of you have claimed it is your job according to company policy to purposefully violate one's personal privacy such as:
What is even more amazing is that some of you have claimed it is your job according to company policy to purposefully violate one's personal privacy such as:
UOQuack
Actually, in some cases it is our job.
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captainplooky said:
The greatness that representatives are capable of amazes me even at times.
why thank you plooky!
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Honestly, how is it any different from your local pervert Peeping Tom? ☹️
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because the customer puts it in your hand.
why would you have something like that on your phone and hand it to someone else if you don't want them to see it?
why would you have something like that on your phone and hand it to someone else if you don't want them to see it?
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Why would people put lock codes on such things, only to have representatives purposefully circumvent such locks?
Furthermore if you are dealing with a professional, and I assume you all like to consider yourselves professionals (though that is highly questionable), a client would assume that the only work done on the phone is for the purpose of remedying a problem or etc.
Furthermore if you are dealing with a professional, and I assume you all like to consider yourselves professionals (though that is highly questionable), a client would assume that the only work done on the phone is for the purpose of remedying a problem or etc.
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if the customer wants to take pictures and video like that, it's on them.
when you hand your phone over to someone and you haven't put a lock on the pictures/video, my oppinion is, well, bummer dude. its your own fault.
its the same as celebrities who complain about having their pictures in the paper. you put yourself in the public eye, you need to deal with what comes with it.
if your a babe with a camera phone and you decide that leaving a picture of you and your significant other in reverse cowgirl unlocked before you hand your phone to someone....thats your own fault.
seacrest out!
when you hand your phone over to someone and you haven't put a lock on the pictures/video, my oppinion is, well, bummer dude. its your own fault.
its the same as celebrities who complain about having their pictures in the paper. you put yourself in the public eye, you need to deal with what comes with it.
if your a babe with a camera phone and you decide that leaving a picture of you and your significant other in reverse cowgirl unlocked before you hand your phone to someone....thats your own fault.
seacrest out!
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because when it is exchanged it becomes the stores property along with anything stored on it
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Nope. The information contained in the phone is still the private property of the original owner.
As representatives for your companies you are entrusted with this information and are expected to handle it and conduct yourselves as professionals.
Obviously, alot of you arent'.
As representatives for your companies you are entrusted with this information and are expected to handle it and conduct yourselves as professionals.
Obviously, alot of you arent'.
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captainplooky said:
The information contained in the phone is still the private property of the original owner.
Please reference.
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Actually you are wrong. Once a phone has been returned and or exchanged the phone including all information contained within is there for property of the new owner ie the wireless carrier. In fact several carriers no longer mandate that the phone be referbed before it is sent back to the ware house.
Now, in regardless to a phone that is dropped off for service. If you read the fine print on the service ticket you would realize you are giving consent: that they (the wireless company's representative) has full access to the device and any information contained with in.
Seriously, do you think these multi billion $$$ companies have not made sure all there bases are covered?
Now, in regardless to a phone that is dropped off for service. If you read the fine print on the service ticket you would realize you are giving consent: that they (the wireless company's representative) has full access to the device and any information contained with in.
Seriously, do you think these multi billion $$$ companies have not made sure all there bases are covered?
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Yes, because he's plooky, and you're being glib. He's looked into these things, and obviously, companies that retain lawyers haven't. You're glib!
GLIB!!!!!!!!!!!!!!!! 😁
GLIB!!!!!!!!!!!!!!!! 😁
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Glib um what is that? Are you one of those people who works in a call center in Idia. Is that an english word.
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No. He's making a Tom Cruise, scientology, Matt Lauer reference.
It's actually pretty funny when you know the context.
http://youtube.com/watch?v=jQCR02Unqhg »
Is one of the clips from the interview Orphandrew is referencing.
It's actually pretty funny when you know the context.
http://youtube.com/watch?v=jQCR02Unqhg »
Is one of the clips from the interview Orphandrew is referencing.
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captainplooky said:
No. He's making a Tom Cruise, scientology, Matt Lauer reference.
It's actually pretty funny when you know the context.
http://youtube.com/watch?v=jQCR02Unqhg »
Is one of the clips from the interview Orphandrew is referencing.
oohhh 🤭 i guess i am just not hip to the times. been spending to much time looking for nudy pics on phones 😁
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See, this is what I get for trying to put my vocabulary to work. ☹️
And for the record, "vocabulary" is a special word we use for "the words we know". 😉 😁
And for the record, "vocabulary" is a special word we use for "the words we know". 😉 😁
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Bah. You probably just saw some VH1 show that reinforced the word 'glib' from the interview when discussing it.
Admit it!
Admit it!
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And the debate rages...*eats gummy bears while repeatedly refreshing page* 😎
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Nope, no cable at my place. Just my buddy's message board + youtube + my own extensive Lovecraftian vocabulary.
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Having access to a device versus pursuing information in that device that is of no pertinence to the service ticket, is a violation of privacy no matter how you slice it.
If your statements were true Steve, the phones could be and most likely would be harvested for such information for a variety of purposes such explicit websites to information conglomeration for marketing purposes.
If your statements were true Steve, the phones could be and most likely would be harvested for such information for a variety of purposes such explicit websites to information conglomeration for marketing purposes.
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When the person signs the sercice ticket they are granting you access to the information. Read what the service ticket says. It is basically a form that releases the carrier from all liability. Includeing any violation of information contained within.
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captainplooky said:
Honestly, how is it any different from your local pervert Peeping Tom? ☹️
peeping tom hardly. more like neibor who watches the the person next door have sex because his living room gets a clear view of there kitchen and they did not bother to clothes the blinds.
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stevelvl
but seiously. it does agitate me when the pictures are locked and there is not even any thing in there!
Explain again how circumventing security measures to view material unrelated to a work-order is professional and acceptable?
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captainplooky said:...stevelvl
but seiously. it does agitate me when the pictures are locked and there is not even any thing in there!
Explain again how circumventing security measures to view material unrelated to a work-order is professional and acceptable?
Occasionally people come in that claim there camera isn't working or they cannot view there pics. Or there phone reboots when accessing a picture. But they fail to tell us there lock code so you have to get the lock code. so that you can access there pictures.
Is that a good enough reason for you Ms. Holier then though art. Or am I being unprofessional and unacceptable by completing a task that is both my job and
(continues)
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Don't make judgments on situations you know nothing about.
Say what? How many times do you people have to say that you look at them no matter what. Hell, some consider it their job, despite being absent from their job descriptions.
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captainplooky said:
Don't make judgments on situations you know nothing about.
Say what? How many times do you people have to say that you look at them no matter what. Hell, some consider it their job, despite being absent from their job descriptions.
I just thought it would be fun to pull your chain. And it was. 🙂
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We're not supposed to "look" for child porn, but if we see it, of course, we report it.
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Yeah, that's sorta what I was trying to say with my post, it just didnt come out the right way.
As far as the privacy issues though, if a person gives us their phone on a trade in or defective return, it's no longer their phone, and I wouldnt think it would be a privacy violation at that point. Maybe I'm wrong, but I really don't care.
As far as the privacy issues though, if a person gives us their phone on a trade in or defective return, it's no longer their phone, and I wouldnt think it would be a privacy violation at that point. Maybe I'm wrong, but I really don't care.
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I don't care either. If they trade in a phone I just wipe it and then trash it or recycle it.
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Once i was helping transfer a customers numbers to her sim card and she received an mms. On her phone it autopopulates when she receives them. It was a guy holding his erection. I should have sued her for mental anguish.
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i love nekkid pics on custy's phones!!
this one fat chick (+300 lbs) had her legs spread eagle and that was the nastiest thing ever 🤭
this one fat chick (+300 lbs) had her legs spread eagle and that was the nastiest thing ever 🤭
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You know those naked pictures you took of your girlfriend with that REALLY nice high-resolution camera phone you have? You know, c'mon, that one with Bluetooth technology...
...Yeah, consider those MY new naked pictures of your girlfriend.
😲
...Yeah, consider those MY new naked pictures of your girlfriend.
😲
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I had an incident where a 300lbs+ woman had a picture of her nether regions as her background. And by asking me to change her menu set up forced me to view it. Does this then constitute as sexual assault?
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Once a customer hands over their phone for exchange/return to me, I do the ESN swap/cancel the service in our system and tender out the transaction and the customer leaves, the exchanged/returned phone is now the property of my wireless employer.
I go through each and every single video and picture the customer may have downloaded/uploaded with it. To a degree, I feel we should be somewhat of the moral/ethics police. When I worked for AT&T Wireless a few years ago, I discovered what I thought was potential child pornography on a couple's phones and reported it to my manager who in turn reached our to our corporate security team. The phones were handed over to our local law enforcement and after investigation, the couple was prosecuted for m...
(continues)
I go through each and every single video and picture the customer may have downloaded/uploaded with it. To a degree, I feel we should be somewhat of the moral/ethics police. When I worked for AT&T Wireless a few years ago, I discovered what I thought was potential child pornography on a couple's phones and reported it to my manager who in turn reached our to our corporate security team. The phones were handed over to our local law enforcement and after investigation, the couple was prosecuted for m...
(continues)
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ok hear is my 2 cents
what right does any one have to be upset because some one saw the nudy pic they kept on there cell? if they really want to keep it private then keep it private!!! ie in your own home! i mean seriously who says i am not your co worker or even just some guy who found your phone or better yet stole your phone!
here is the thing if you let some one take a pic of you nude even if it is the spouce you can garontee that person is not the only one who is going to see it!
on the flip side there is just some people who have no right to be photographed nude eather 😳
what right does any one have to be upset because some one saw the nudy pic they kept on there cell? if they really want to keep it private then keep it private!!! ie in your own home! i mean seriously who says i am not your co worker or even just some guy who found your phone or better yet stole your phone!
here is the thing if you let some one take a pic of you nude even if it is the spouce you can garontee that person is not the only one who is going to see it!
on the flip side there is just some people who have no right to be photographed nude eather 😳
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1. "hear" should be "here"
2. "there" should be "their"
3. "spouce" should be "spouse"
4. "garontee" should be "guarantee"
5. "eather" should be "either"
Thank you for playing...
2. "there" should be "their"
3. "spouce" should be "spouse"
4. "garontee" should be "guarantee"
5. "eather" should be "either"
Thank you for playing...
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The information contained in the phone is still private property.
You are being entrusted with personal information in the form of whatever may still remain on the phone that is the property of the customer.
To believe you have some moral or ethical obligation to purposefully search for such personal information and material is, for lack of a better word, insane.
Nevertheless, this has sparked my interest... and I will pursue it a bit further. More to come later.
You are being entrusted with personal information in the form of whatever may still remain on the phone that is the property of the customer.
To believe you have some moral or ethical obligation to purposefully search for such personal information and material is, for lack of a better word, insane.
Nevertheless, this has sparked my interest... and I will pursue it a bit further. More to come later.
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captainplooky said:
The information contained in the phone is still private property.
I already asked once, don't make me beg.
Either this is your opinion, it is harder to find a reference than I would have thought, or you just ignored me. All three are plausible.
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Really Captain Plooky? Phone porn has sparked your interest? Or is it just porn itself?
It's okay Captain Plooky, you probably have a small mountain of beasteality porn hanging around.
Loser.
It's okay Captain Plooky, you probably have a small mountain of beasteality porn hanging around.
Loser.
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