Shop Talk
thank you
I just wanna give a big FU to the knucklehead at Cingular customer service who told a customer that because she is incapable of inputting phone numbers that she could come into a store and we would do it for her. Like I dont have better things to do with my time than input 20+ numbers.
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Now THAT is a good idea. Why cant I think of stuff like that when it's crunch time?
I swear to god, I thought this lady was gonna have a heart attack.
I swear to god, I thought this lady was gonna have a heart attack.
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We have a sign up stating our charges for phonebook transfers. I don't charge them if the person is nice or if they get the phone from us, but if they piss me off and walk in off the street... BAM. Emeril time.
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Ok, what are some of the other small services you charge a fee for? We charge 25 cents a page for bill print out, to cover the cost of the paper. What else?
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We charge $1 per page, but I'll usually give them one or two for free.
$25 for a SIM (unless activating or upgrading) $10 to change IMEI (unless act or upg again)
The lower of 15% restock or $25 on returns (not exchanges).
that's about it. We don't rail them on fees, but they're posted to cover our butts and to be the bane of annoying visitants.
$25 for a SIM (unless activating or upgrading) $10 to change IMEI (unless act or upg again)
The lower of 15% restock or $25 on returns (not exchanges).
that's about it. We don't rail them on fees, but they're posted to cover our butts and to be the bane of annoying visitants.
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We charge for phone book transfers, $20 deposit (or more) for loaner phones, $20 deposit to get chargers for the loaner phones.
All these are negotiable unless you are snotty or not our customer. I'll give almost anything to a customer if they are nice.
All these are negotiable unless you are snotty or not our customer. I'll give almost anything to a customer if they are nice.
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