Shop Talk
People.
Some guy came up to my koisk and asked me:::
Guy: "does it cost money if i want to get a phone so i can make calls?"
me: "Well there is an activation fee and you will have to pay for the phone, so yes."
Guy: "Yeah, hmm. I couldnt figure out how to work the pay phone over there and i need to make a call, cause i need to call my buddy in santa monica. I only need to make one call. Will it still be expensive?"
Yeah..
Guy: "does it cost money if i want to get a phone so i can make calls?"
me: "Well there is an activation fee and you will have to pay for the phone, so yes."
Guy: "Yeah, hmm. I couldnt figure out how to work the pay phone over there and i need to make a call, cause i need to call my buddy in santa monica. I only need to make one call. Will it still be expensive?"
Yeah..
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Oh please don't sell that man a phone. PLEEASE as a care agent i'm begging you.
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Hahahaha. I never thought about that. I feel for you guys. I bet you talk to some pretty dumb people.
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law of averages. Even if only one in ten people that calls is dumb that's 4 dumb calls a day i get. You never remember the simple rate plan changes or the bill payments. You always remember the guy that has had his phone for 8 months and doesn't know how to turn it on. Or the one who dropped his phone in the toilet a month after he got it and wants another free one and wants to sign a contract so hes bound for 6 years (ya we'll just take your first born too).
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