Shop Talk
Hi, I would like to utilize your unlimited refund policy!
Woman walks in, has a $50 DVD player. It doesn't read DVD's; just sits at the loading screen for 5 minutes and then says, "No Disc".
So, I ask, where's the recipt?
"A friend purchased it for me, a while ago when it was on sale. She just gave it to me for Christmas (today is Feb 18th, right?) and it doesn't work."
So, I ask, where's the box?
"Uh, I don't have it."
I then ask, what would you like me to do?
"I would like in-store credit."
So, let's look at the proposed transaction: She has a DVD player, which she has no proof of purchase, which she could find at almost ANY retailer, that could have been purchased up to three years ago, which has a 90 day warranty, that she would like...
(continues)