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Tethering issue.

Stryphor

Mar 30, 2012, 8:32 PM
Customer can't tether his phone.

Me: Are you trying to tether to a PC or a Mac?

Cust: Uh, Uh, I'm using a laptop.

Me: /facepalm
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truthinsuffering

Mar 30, 2012, 10:35 PM
Linux FTW! 😛
...
Skully

Mar 31, 2012, 3:21 PM
Stryphor said:
Customer can't tether his phone.

Me: Are you trying to tether to a PC or a Mac?

Cust: Uh, Uh, I'm using a laptop.

Me: /facepalm


You: We can add tethering for X$ a month then you just click one button and it's on.
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Stryphor

Apr 3, 2012, 2:49 AM
Skully said:


You: We can add tethering for X$ a month then you just click one button and it's on.



He already had it on there. He just couldn't get it to work. After I facepalmed over his stupidity. He then advised me that he was calling in on the phone he was having trouble with (which most center reps know isn't helpful) and that he was out to dinner with some friends and was nowhere near his laptop. We have a winner here.
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