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SMH!

dabosss_rickross

Aug 14, 2011, 10:22 AM
ME: Please contact our Pending Queue Department as soon as possible, as your order will not ship out until you have spoken with them. Just a second please as I get you the number to the appropriate department.
ME: Our Pending Queue Department telephone number is 866-860-****. Hours of operation are Monday-Friday 7:00AM-10:00PM, Saturday 8:00AM-8:00PM central time.
Customer: Ok I'll give them a call now, thank you for your time.
ME: You're welcome. However, please note, they are not open today, I would recommend calling first thing tomorrow morning.



Is it so hard to read before replying?
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dabosss_rickross

Aug 14, 2011, 11:03 AM
a customer that can read!


Me: Our Pending Queue department telephone number is 866-860-6307. Hours of operation are Monday-Friday 7:00AM-10:00PM, Saturday 8:00AM-8:00PM central time.
Customer: so, today is closed?
Me: That is correct. I would recommend calling in tomorrow morning to get this issue resolved.


if only everyone knew how to read.
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