Shop Talk
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God, I hate being...
on helpdesk sometimes. You don't know how to check minutes on a customer's phone but you have worked for us for 2 years? You're asking me the question to something that you could have found out by reading THE VERY LAST NOTE ON THE CUSTOMER'S ACCOUNT.
ughhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh. Shoot me now, please.
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So you're the guy that took my call. And you sounded so cool on the phone!
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🤣
I certainly don't mind helping someone with a legitimate question...but man, some of the stuff that we get is plain ridiculous. I just had someone ask me if we could cancel a number that was with ANOTHER provider.
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Should of told them yes. That you did it when bored with stupid people for fun
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can you reset my password on every application i use....
and could you beep the door... i left my badge in my car.. it's so far away
whats new in the vending machine's
do we have any more packets of hot chocolate.
what do you mean you can't fix the microwave from where you are.. i'm gonna be late back from break
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I so try looking info up in the account, in Call Slowing Tool and whatever else I can pull before calling Help Desk.
And if I can't, I call in going, "Okay, stupid question, I looked and am clearly blind today. D:"
Which usually makes them laugh.
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smaziDec 22, 2010, 12:38 PM
I love that! So true 🤣
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By the way... I have an account open. Can you tell me where to find the phone number?
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