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God, I hate being...

kvlt_ov_personality

Dec 20, 2010, 5:55 PM
on helpdesk sometimes. You don't know how to check minutes on a customer's phone but you have worked for us for 2 years? You're asking me the question to something that you could have found out by reading THE VERY LAST NOTE ON THE CUSTOMER'S ACCOUNT.

ughhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh. Shoot me now, please.
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He who Lurks

Dec 20, 2010, 6:01 PM
So you're the guy that took my call. And you sounded so cool on the phone!
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kvlt_ov_personality

Dec 20, 2010, 6:05 PM
🤣

I certainly don't mind helping someone with a legitimate question...but man, some of the stuff that we get is plain ridiculous. I just had someone ask me if we could cancel a number that was with ANOTHER provider.
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olderthandirt

Dec 20, 2010, 6:16 PM
Should of told them yes. That you did it when bored with stupid people for fun
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ATTDRONEV2.5

Dec 21, 2010, 1:38 PM
can you reset my password on every application i use....

and could you beep the door... i left my badge in my car.. it's so far away

whats new in the vending machine's

do we have any more packets of hot chocolate.

what do you mean you can't fix the microwave from where you are.. i'm gonna be late back from break
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serendair

Dec 21, 2010, 10:13 PM
I so try looking info up in the account, in Call Slowing Tool and whatever else I can pull before calling Help Desk.

And if I can't, I call in going, "Okay, stupid question, I looked and am clearly blind today. D:"

Which usually makes them laugh.
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smazi

Dec 22, 2010, 12:38 PM
I love that! So true 🤣
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Candall

Dec 22, 2010, 5:46 PM
By the way... I have an account open. Can you tell me where to find the phone number?
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