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Heyyyy Sprint store reps!

serendair

Oct 20, 2010, 9:37 PM
Don't tell people that customer care can block a phone number from calling you; we can't do that.
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Amarantamin

Oct 20, 2010, 9:46 PM
For, like, two days.
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serendair

Oct 20, 2010, 10:37 PM
😁 but we're not supposed to tell them that!
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Ask The Shack

Oct 21, 2010, 8:15 AM
How do you do that? I wanna block my wife so she quits bugging me. 😛
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kittie

Oct 21, 2010, 8:28 AM
🤣 🤣
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poperp98

Oct 21, 2010, 6:07 PM
Don't tell customers we in customer service will waive the activation fee. We won't. It's now against policy. Don't offer it unless you want the customer back at your store complaining because the person over the phone won't give an $18/$36 credit.

Fyi: we could at one time, yes, at our discretion, waive activation fees. Now we won't. Just don't do it.

/endrant
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