Home  ›  Forums  ›

Shop Talk

all discussions

show all 5 replies

Heyyyy Sprint store reps!


Oct 20, 2010, 9:37 PM
Don't tell people that customer care can block a phone number from calling you; we can't do that.

Oct 20, 2010, 9:46 PM
For, like, two days.

Oct 20, 2010, 10:37 PM
😁 but we're not supposed to tell them that!
Ask The Shack

Oct 21, 2010, 8:15 AM
How do you do that? I wanna block my wife so she quits bugging me. 😛

Oct 21, 2010, 8:28 AM
🤣 🤣

Oct 21, 2010, 6:07 PM
Don't tell customers we in customer service will waive the activation fee. We won't. It's now against policy. Don't offer it unless you want the customer back at your store complaining because the person over the phone won't give an $18/$36 credit.

Fyi: we could at one time, yes, at our discretion, waive activation fees. Now we won't. Just don't do it.


You must log in to reply.

Please log in to report a message to the moderator.

all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram


All content Copyright 2001-2020 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.