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What is a pain

Jun 23, 2010, 5:59 PM

Is we are swamped. Callers wait 15 to 25 minutes to talk to us. So this guy gets on and instead of asking me to help his issue, he spends 3 minuted griping about the wait and how important his time is. I kept tring to get him back on target and finally dumped him.

Shut Up!

...

Jun 23, 2010, 6:03 PM

If his time is valuable, he'd get off the phone after 2 minutes and try again later or get online and fix the problem.

...

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