Shop Talk
international travel...
cust: i went to china & i wasn't able to use my phone there one time & i want to be credited for the time that i wasn't able to call out.
me: i'm sorry sir but china is not in our coverage area & i am not permitted to credit airtime for an international location.
cust: well why not? my phone was working just fine before i went to china & mine was the only one out of millions that wasn't working!
me: as i stated before sir, that's not our coverage area. we're not responsible for another country's network & your inability to place calls while you're there. there may have been issues with their coverage at the time that you were trying to use your phone but that's a guesstimation as again that is not our network!
cust: but i had ...
(continues)
me: i'm sorry sir but china is not in our coverage area & i am not permitted to credit airtime for an international location.
cust: well why not? my phone was working just fine before i went to china & mine was the only one out of millions that wasn't working!
me: as i stated before sir, that's not our coverage area. we're not responsible for another country's network & your inability to place calls while you're there. there may have been issues with their coverage at the time that you were trying to use your phone but that's a guesstimation as again that is not our network!
cust: but i had ...
(continues)
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wouldn't it have been a scream if he'd gotten you again? hahahahahahahaha 🤣
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lol it woulda been spanish queue for him at that point, i can't stand it when they tell me i WILL do what they ask...i will huh? lemme tell you what i WILL do...se habla espanol senor? 😎
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