Shop Talk
"you need to go back to kindergarden"
cst: i need to know if i will roam in puerto rico.
me: i can definitly assist you with that! i just need your frst and last name please.
cst: bob ****
me: may i have your full first name please?
cst: i already told u is bob!
me: thats not the name on the account.
cst: bob, robert, same thing! hello! are you stupid? its like mike for michael! what the hell is a matter with you! how can you not know that!?
me: sr. att does not list your nick name on your account. just your full and first name.
cst: well you need to go back to kindergarden becuase you have to be seriously...
(continues)
...Unless he was saying his name was Rob.
What an A-hole
He could have been more polite about it, but it's common knowledge that Bob IS short for Robert. So is Rob, Robby, and Bobby (hell, I'd even take Roberto). They are all the same name. Yes, just like Michael/Mike, Christopher/Chris, Richard/Rich/Dick they are synonymous.
Quit being so anal and help the guy out. Geez.