Shop Talk
My dumb customer of the day
Another call from California.
Me - So, we called you originally to check up on you...blah blah blah...Can I get your number?
Custy - Yeah and I was calling YOU cause I missed a call from this number, and I just like had to know who it was, you know? So basically I just need to know why this call took place, and what it was about, would you know anything about that? Because I was LIKE REALLY confused about it.
Me - Well...as I said before we were calling you ORIGINALLY because...blah blah blah...so can I get your number so we can cover the information?
Custy - Ya huh, k, bai!!! *click*
Me - *head desk*
Me - So, we called you originally to check up on you...blah blah blah...Can I get your number?
Custy - Yeah and I was calling YOU cause I missed a call from this number, and I just like had to know who it was, you know? So basically I just need to know why this call took place, and what it was about, would you know anything about that? Because I was LIKE REALLY confused about it.
Me - Well...as I said before we were calling you ORIGINALLY because...blah blah blah...so can I get your number so we can cover the information?
Custy - Ya huh, k, bai!!! *click*
Me - *head desk*
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Could have been worse, going 'Yeah, this isn't working, and I've never been able to do this before but I heard I was supposed to, and what rate plan am I on? What other rate plans do you have?' And just when you think it's over, he asks for credit. 😛
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I'm willing to bet my next paycheck that this customer was female. 🤨
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Only because it was a she.
And to respond to earlier post, I hate Californians more than I hate the interrogative barrage of some customers.
And to respond to earlier post, I hate Californians more than I hate the interrogative barrage of some customers.
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I was born in California, and I got the F*** out. I live in a desert somewhere nearby. 😁
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i feel that. cust calls in to get a free phone for an upgrade just so happens they live in cali and gets pissed @ me cuz they still have to pay taxes on the SRP of $300. Its like HEY! its not my fault u chose to live there. if u got a problem take it up with arnold cuz there isnt SH*T that can b done about it. 🙄
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my dumb customer of the day argued with me about my ablity to trouble shoot their Iphone in my verizon store since all phones are the same and we should be all about customer service and not brand loyalty. 🤨
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You should have taken her iphone and beaten her to death with it.
Then lit her on fire.
Then lit her on fire.
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I would have thrown it on the ground and inquired if she thought I was stupid. I would have then reiterated that I am an adult.
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I wish there was a way to instantly infect people with terminal cancer. 😈
I'd do it for daaaaaays. 😎
I'd do it for daaaaaays. 😎
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dualitycomplex said:
my dumb customer of the day argued with me about my ablity to trouble shoot their Iphone in my verizon store since all phones are the same and we should be all about customer service and not brand loyalty. 🤨
very simple solution for that.
customer: so you're not capable of troubleshooting my iphone? what's the matter, not smart enough?
me: you're not capable of telling the difference between the at&t logo on your bill and the verizon logo on my store?
idiot.
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Still waiting on mine, Hope it's someone that argues with me over a change of ownership not being completed yet and requests a supervisor to call them back after hours 😁 .
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yeah i havent had mine yet either. i hope its another 1 of those that doesnt understand y they cant upgrade anytime they want when they have been a cust for 85yrs. "im sorry that u just upgraded ur phone 2mos ago and want a new 1 and r pissed @ sprint cuz we r charging u retail price when u still have 20mos till ur eligable for another ugrade when it is stated very clearly in ur contract. Guess it was ur bad for not listening when we explained it to u when u got ur last phone." 🤣
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My personal favorites (i work in a wireless insurance company)
Customer claim: her phone would not receive text messages so i qoute " I smashed it and threw it in the river"
Customer claim: "it was late at night one evening and i confused my dentures for my phone and grabbed the phone and shoved it in my mouth so i guess that caused the water damages"
Customer claim: " I spilled water on it and placed it in the oven on broil to dry it and it doesn't work anymore..."
Customer claim: "this phone is defective...all these bill collectors keep calling it after i told them to never call back again"
and oh so many more.....needless to say NONE of these claims where accepted. 🙂
Customer claim: her phone would not receive text messages so i qoute " I smashed it and threw it in the river"
Customer claim: "it was late at night one evening and i confused my dentures for my phone and grabbed the phone and shoved it in my mouth so i guess that caused the water damages"
Customer claim: " I spilled water on it and placed it in the oven on broil to dry it and it doesn't work anymore..."
Customer claim: "this phone is defective...all these bill collectors keep calling it after i told them to never call back again"
and oh so many more.....needless to say NONE of these claims where accepted. 🙂
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i have one call in and tell me his problem. told him to power cycle his device. he did and disconnected the call. he was on the device 🤣
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