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Annoying Questions.
I get so irritated when a customer asks me what does this phone do....
I know they want to know what features it has, but every phone in this place (rythmes with rocket) does the same thing! Nothing really special.
One day I'm going to answer...
it self detonates when stolen.
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if a customer asks me what a cell phone does, i tell them that when they enter a phone #, and press talk, it will connect them to another person! if they want to know anything beyond this, i tranfer.
and my aht remains low. 😎
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and your issue resolution is probably low as well.
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i'm sure it was just a joke
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no it was a burn... 👿
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well how ever you wanna take it 🤣
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it was a joke. i would never be that sarcastic with a customer. my QAs are 100%..and i really don't transfer that often 👀
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kiki_kaluah said:
I know they want to know what features it has, but every phone in this place (rythmes with rocket) does the same thing!blockquote>
what rhymes with rocket??
kiki_kaluah said:
One day I'm going to answer...
it self detonates when stolen.
that would be sweet if they did that!!
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A woman called today asking what her phone number was!
How am I supposed to know?
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Head...Desk!!! WOW are customers thick today!
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hey kiki dont feel bad i work at the same place you do, lets just say i get the same expression on my face when customer call in to get an extention on thier $17 bill. its pathetic
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