Shop Talk
Phone Does not work
Me: Well Let me take look.... After holding fown the power button..... seems to work fine.
Cust: owww have nice day?!?!?
Seriuosly has got to the point that people do not know phones have power buttons?
Lanae said:
I like to think we are - since customers seem to complain that their phone is cursed and wont work, but then ...once placed into our magiciany like hands...it works miraculously. 🙄
Word of the day = magiciany
We do somehow make phones work. I have that effect on all technology. I would do the same thing to computers before I got into Cell phones. Some ppl are just blessed with the gift as well.
Also, my phone doesn't work, turn off and back on, then it works.
Cell phones are too much for ppl.
Custom phone is broken you fix it"
Me: do you have insurance?
cust: No
Me: well then you need to contact the manufacture.
Cust: but i bought phone here!
Me your warranty is with the maker of the phone not the service provider.
cust: no, you will fix the phone i bought here.
Me: Let me explain to you this way. if your TV breaks due you call the cable company and ask them to fix it?
Cust: no but i did not buy my TV from them.
Me: no you probably did not but like the cable company we are service provider we do not make phones, but to get our service your require a phone. So to help support our service and our customers we sell phones, just like best buy sells TV...
(continues)
Trust me i have had to tell a customer that.