Shop Talk
Just answer the question!!!!!
Me-"Thank you for calling _______, may I have your wireless # please?"
C-"You should already have my #."
Me-"Are you the account holder?"
C-"I'm the only person on the account."
Me-"May I have your name?"
C-"You should know my name."
Me-"Can you verify the last 4 of the ssn?"
C-"For what?"
Me-"Do you think you may need a higher minute plan?"
C-"Can't you see my past bills? Can't you see I never go over my minutes?"
Me-"Are you interested in setting up ebill?"
C-"What does that have to do with anything?"
😡 😡 😡