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We are Cellphone company not a Bank

maycroft

May 30, 2009, 11:03 AM
I was reading a notes here that the customer is asking for the interest of his $100 deposit that he put on his account last year.The rep put a comment that he educated the customer that we are a cellphone company not a bank.

Idiot. 🤣
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mist668

May 30, 2009, 11:08 AM
I had a customer that called here wanting me to cash a check, that we sent her, because she returned her service and we sent her deposit back in the form of a check. Told the customer uh you'll need to go to a bank to do that, or walmart across the street charges 3 bucks.
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maycroft

May 30, 2009, 11:13 AM
🙂
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Menno

May 30, 2009, 1:01 PM
We were told that you get interest on your deposit from our trainers.
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WZ_agent

May 30, 2009, 5:00 PM
you do on VZW at least
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Menno

May 30, 2009, 5:20 PM
Yep. 3%.

Better than most banks.
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maycroft

May 31, 2009, 12:15 PM
🙄 🙂
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Menno

May 31, 2009, 1:13 PM
Look at most 12 month CD's.. they are JUST starting to get back up the 3%
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ccareatatt

May 31, 2009, 12:27 PM
What a dumb rep... hopefully in that state it isnt required by law that interest be paid on deposits... lmao
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Webb

May 31, 2009, 1:15 PM
Interest IS paid on such deposits.
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