Shop Talk
So..
Yeah its going to be nice to have extra time off, but on Wednesday I have to work at a sister store, so basically I'm going to be making them money and nothing for myself. Getting the guaranteed pay this week as well, being as how were not going to be making any commission at all in our store, so another downer. And on Thursday, I'm basically on call as of when I need to come in after the remodel folks are done, to clean up the mess (drywall dust, anyone?).
So, my big question is, should I really honestly work hard at getting sales while I'm ...
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Also, remember that if the employees there feel you arn't performing as a member of their team should they can report you to your regional and even if you hear nothing about it then, this can come back in influence whether you get promoted, or how he'll work out arrangements for when your store needs help.
We also make a really decent amount on re-ups compared to other retailers and especially corporate.
I see the positives regarding that method eliminating cut-throat tactics, but it also takes out individual accountability. If I sell nothing but Blackberrys & PDAs w/data, I should get paid more than Joe Blow who sells nothing but bottom-end Nokias (I'll admit, I exaggerated a bit to get my point across 😉 ). It's too much like being on hourly with bonuses for certain activation levels.
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wizardofCroz said:
A lot of the sales are just luck of the draw. If i'm helping someone pay their bill and someone walks in and says, "hey I need to add 3 lines, we all need blackberries, unlimited msg...etc", that's not selling blackberry, its being at the right place at the right time.
I understand. Although, this is where the good ones separate themselves with the ability to upsell even those customers. That is when you start talking about tethering, GPS, etc and pushing the high-end accessories. That rewards the better salespeople for being better salespeople.
A lot of what we do IS left up to chance, but those that are a step above will put up the better numbers & do it with consistency. I jus...
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But when this happened to me, I took a stack of my business cards with me and gave them to the customers that I helped. I didnt say anything like "You need to come to my other location" I just mentioned how I was covering for someone here and normally work at my store