Shop Talk
Any ideas on how to breathe some life into this dead store?
Ok, so I work at a mall kiosk and we sell T-mobile and there are two other T-mobile kiosks here, one downstairs from me which is run by the same company and another one on the same level within eyesight- but a different company.
The problem is- The downstairs store does really well, like 15-20 phones on weekend days and around 5 on week days. We're lucky up here if we get 3 phones out on weekend days.
The kiosk here looks like crap and they won't put any money into fixing it unless the "numbers" improve. This kiosk has been unsuccessful since long before I started here.
We've made signs, looked up past invoices to call people and bring them in, but out of hundreds of people so far--literally only 4 people showed up.
And when I ...
(continues)
The problem is- The downstairs store does really well, like 15-20 phones on weekend days and around 5 on week days. We're lucky up here if we get 3 phones out on weekend days.
The kiosk here looks like crap and they won't put any money into fixing it unless the "numbers" improve. This kiosk has been unsuccessful since long before I started here.
We've made signs, looked up past invoices to call people and bring them in, but out of hundreds of people so far--literally only 4 people showed up.
And when I ...
(continues)
...
Ask them how their day is going...make small talk. Get them to trust you and then ask who they have for their wireless provider. I don't work in a store, but this is something I've heard and seen posted previously.
...
Greet! Greet! Greet!
My favorite greet is how is your verizon service. And if they have it I look up there account to check for upgrades and if not I pitch them on Verizon. So replace the Verzion with T-mobile and swing away. Isn't 100% but its a good start and a great greet in my option. JUST DON'T BE THE ANOYING SALES PERSON
I'm glad that i'm not in the mall anymore though I don't envy what you do..
Good luck
My favorite greet is how is your verizon service. And if they have it I look up there account to check for upgrades and if not I pitch them on Verizon. So replace the Verzion with T-mobile and swing away. Isn't 100% but its a good start and a great greet in my option. JUST DON'T BE THE ANOYING SALES PERSON
I'm glad that i'm not in the mall anymore though I don't envy what you do..
Good luck
...
lov2rac3 said:
Greet! Greet! Greet!
My favorite greet is how is your verizon service. And if they have it I look up there account to check for upgrades and if not I pitch them on Verizon. So replace the Verzion with T-mobile and swing away. Isn't 100% but its a good start and a great greet in my option. JUST DON'T BE THE ANOYING SALES PERSON
I'm glad that i'm not in the mall anymore though I don't envy what you do..
Good luck
You'd annoy the living **** out of me.
...
If one question would annoy the living **** out of you I would really recommend anger management classes
...
Speaking completely as a consumer (I'm not employed in the cellular / telecom industry), I'd be wary of this sort of flagging down passers-by. If I'm out somewhere, I am most likely out for a specific mission. Get out, complete the mission, return to base. If I am not out looking for a new cell phone, I have no interest in talking to someone about getting a new cell phone. Odds are, I am in a committed contract anyway.
If I *am* out looking for a new cell phone, I will come to you. Unfortunately, it sounds like, in your case, I would have walked past two other kiosks peddling the exact same wares for the exact same company (from my perspective as the consumer), which is greviously unfortunate for you, because I'd never make it to you...
(continues)
If I *am* out looking for a new cell phone, I will come to you. Unfortunately, it sounds like, in your case, I would have walked past two other kiosks peddling the exact same wares for the exact same company (from my perspective as the consumer), which is greviously unfortunate for you, because I'd never make it to you...
(continues)
...
First you have to pinch the nose
Second tilt the head back
Third put your mouth around its mouth and make a tight seal
Fourth breath twice then listen for a breath.
🤤 🤣
Second tilt the head back
Third put your mouth around its mouth and make a tight seal
Fourth breath twice then listen for a breath.
🤤 🤣
...
I love T-Mobile and I believe it will sell itself and you need to wear a pink shirt and have like three or four T-Mobile phones hanging on your person and be like, "hey, this stuff is freaking sweet, Viva La T-Mobile!"
I would buy T-Mobile from you because I love T-Mobile that much.
I would buy T-Mobile from you because I love T-Mobile that much.
...
