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Well duh!
I really didn't know what to say afterward...
"I'll need your mobile number, area code first please."
*silence*
"I'll need your mobile number, area code first please."
*silence*
"Ma'am, are you still with me here?"
"Yeah, I'm here."
"Oh. I'll need your number to access your account."
"Oh, you meant right now?"
Well of course I want it right now! You want to be helped right now, don't you?
Simpletons. I could almost imagine her standing there drooling and staring blankly at a wall.
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i got a customer that kept giving me the zip code ans i gt asking for the area code firstand then the mobile number but they kept giving me the zip code 🤣 🤣 🤣
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I've had similar conversations with the customer asking me something like the "right now" question. My response is usually a big smile and I say "Whenever you're ready." Then I just sit there and smile at them. I'm not sure who's weirder in that situation, the customer, or me.
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