Shop Talk
does it strike anyone else as incredibly frustrating
that my company gives us $10 gift cards to hand out, which WE then eat the commission for? not the person who gave the customer the gift card. that gift card money comes directly out of the pocket of whichever unwitting salesperson made the mistake of taking that sale. On some items, with our pay structure, this means getting NO commish for the sale.
I hate this company sometimes.
I hate this company sometimes.
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i hate that crap, my company did that to me for about a month, when i went to a managers meeting and was asked what i thought i stated.
"this is a terrible policy that creates the worse kind of customer you clearly advertise you will give them X for free if sales person forgets to say X now you would hope that every sales person offers X but when that sales person is overwhelmed with customer volume and is just trying to help everyone how dare you penelize them for forgetting to mention X to a customer who is now intentionally rushing them to see if they can get their free X" thats paraphrased of course since this was a couple months ago, it happened to one of my staff, i told upper management that it better not come out of his check be...
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"this is a terrible policy that creates the worse kind of customer you clearly advertise you will give them X for free if sales person forgets to say X now you would hope that every sales person offers X but when that sales person is overwhelmed with customer volume and is just trying to help everyone how dare you penelize them for forgetting to mention X to a customer who is now intentionally rushing them to see if they can get their free X" thats paraphrased of course since this was a couple months ago, it happened to one of my staff, i told upper management that it better not come out of his check be...
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I would feed everyone of those gift cards right into the shredder. That's BS that they would take that dollar value out of your commission for a promotion that your company is running.
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spiffy; I grew up in MT. sucks that the "gifts" are actually coming directly from you, sorry to hear that!
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