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why is it..
so freakin' hard for people to remember their billing passwords?
are those 5 characters really going to take up THAT much space in your brain?
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Maybe they have other things going on in their brain ... filling up all the extra space. I know that's the case for me lately. My mind never stops.
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i'm not laughing.. i'm smiling!!
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and then they get pissy with me b/c i cant get into the account without it and yet it is somehow my fault they cant remember it
or they think its funny that they dont know their password or last 4 of their SSN or even their own phone number
or they claim that they never ever EVAR!! set up a password (yea cuz im just asking for it for the fun of it)
i hate people 😈
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LOL me too!
i've literally had to move my computer screen around to show them that i CANNOT see the password.
they think i'm staring at it and just toying with them..
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I had one lady who wanted to pay her bill. I asked her what her phone number was. She couldn't remember it. I asked her what her social was and she couldn't remember that. She told me her name but we can't look up by name. She got all mad at me because she couldn't pay her bill. If she can't remember either one of those numbers she has bigger issues.
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hahaha, exactly!
i get like 5 of those a day!
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You give the customer too much credit. Most customers have the same size brain as a dinosaur. Hopefully they will all get wiped out by a huge asteroid too.
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