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I can't fix that

Aug 29, 2007, 5:39 PM

I had the customer tell me about 30 times that she has terminal cancer and that shes dying. Plus, she got in a car wreck and lost her babies. She got a rental car and someone just hit her in that too. Im just making an insurence claim for you lady....do i need to know all this? Do you expect me to make the deductable cheaper? Is it wrong that I just don't care about that kinda stuff?

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Grantizzle

Aug 29, 2007, 5:40 PM

not at all.

i don't care about it, you shouldn't either.

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chkchkchk

Aug 30, 2007, 9:57 AM

While you're giving your 'I'm sorry to hear that's, throw in a good old fashioned 'That's great!' or a 'congratulations'. You know, just to show that you don't even care enough to listen.