Shop Talk
Just a fair warning
If I ever get my hands on the agent that screwed up this guys account & promised him all kinds of things that aren't possible, he's going down.
Last night I put in for 3 hours of pto. I get a call from a gentleman at 6:30pm, a half an hour before I am to leave. He had ported 4 numbers over from vzw into his existing account and was calling to activate the phones. To make a long story short, the agent promised him a price plan of 4000 mins for $180 total for all lines, plus free roadside assistance for 1 full year! Our 4000 min plan starts at $200 for just 2 lines, roadside is only free for 30 days. So he's upset but agrees to take the 4000 min plan at the regular rate. His existing phone number was supposed to have stayed on its same dinosa...
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Last night I put in for 3 hours of pto. I get a call from a gentleman at 6:30pm, a half an hour before I am to leave. He had ported 4 numbers over from vzw into his existing account and was calling to activate the phones. To make a long story short, the agent promised him a price plan of 4000 mins for $180 total for all lines, plus free roadside assistance for 1 full year! Our 4000 min plan starts at $200 for just 2 lines, roadside is only free for 30 days. So he's upset but agrees to take the 4000 min plan at the regular rate. His existing phone number was supposed to have stayed on its same dinosa...
(continues)
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