Shop Talk
Why can't people listen, let alone think before they speak???
Customer: I need a car charger for my phone.
Me: OK I would be happy to help you. What brand is your phone?
Customer: It's a Verizon phone.
Me: Uh..OK but who makes your phone?
Customer: Well I know for a fact its a Verizon phone because it says it right on the phone!
(by now I am trying not to bust out laughing)
Me: Verizon sells the phone, but is manufactured by somebody else like LG, or Nokia. Do you know who makes yours?
Customer: I don't understand why this is so hard for you to understand, I just need a charger for my !@#$ Verizon phone. You know what nevermind, you weren't much help!!
(Yeah you either!)
In t...
(continues)
or better yet...
I am here to get a charger for my boyfriend/girlfriend/wife/husband/etc's phone.
Me: "what make of a phone is it?"
Customer: "Oh...its one of those flip phones."
BOY THAT JUST NARROWED IT DOWN!!! LOL
"Well, you don't have it any more"
While they look at the current selection of phones.
Or how about a credit check...
Social ssn? Customer, "I don't know" Driver license "I can't find it." Home address "You mean where I live?"
Customer calling in: I have one of those Verizon flip phones and its not working.
Me: Ok what is it doing/not doing?
Customer: Its just aint working!
Me: Ok maybe you should bring it in for me to take a look at it for you
Customer: you means you cant just fixed it over da phone? Just send a beems or something to make it work!
Me: Im sorry sir/ma'am thats not how it is done
Customer: Thats stupid (must be looking in a mirror) And its not very well customer service..VERIZON S***S!!
Thank you for calling in sir/ma'am have a nice day..AHHHHHHHHHHHHHHHH!!!
What makes it even better is i know exactly how that conversation goes i just had that about 5 minutes ago myself too!
Maybe.... It was the same person??? Or are they all multiplying??
Can you beem it??? LOL
You know i would, but Scotty is on break right now and I can't justify using that kind of power on complete laziness!! 🤣
Not to mention i am alone for the whole day, so i am sure i will have many more for ya!
Maybe you shouldn't drink any more tea today just in case, wouldn't wanna be responsible for making you choke! 😉
Ok scratch that. As I was typing this someone walked up and asked about service. After talking for about 30 seconds they decided they had already found better plans and left without giving me any time to figure out what they were even looking for. Great job shopping around morons. Good luck picking your cell phone plan if you don't know what you're getting. I don't even care really. They were disturbing my peace and quiet. 😁
I LOVE those people! I have to listen to all of their crap about carrier X and ask them questions..... and then my turn to talk comes and they just take off!
Thanx for wasting 20 minutes of my life for you to vent for no reason!
girltech33 said:
Customer: Thats stupid (must be looking in a mirror)
Ahahaha, that's the funniest thing I've seen all day.
I also had a lady that came in and FREAKED OUT because her phone wasn't working and wanted a replacement that second!
She told me her story about how her phone died and then wouldn't take a charge. So i asked her if i could see the phone so i could try to get it to charge.
I maybe had it plugged in for like 5 seconds and it said "Charging Complete"
So my next idea was to see if it would turn on, and it turned on fine.
She was so happy I thought she was going to jump the counter and hump my leg!!
She asked me; "OMG what did you do, I mean how did you fix it?"
I replied (while trying to not laugh in her face!) I just turned it on ma'am!
Apparently when she hurried to plug ...
(continues)
Since i have been inconvienced by this problem (which in their eyes is always our fault, YEAH like i MADE you talk that long right?) I should get the Razr for free or i will walk!
K BYE!
Nobody's perfect, I know I'm not. When I do/say something stupid I can always get a good laugh out of it.
But... I also listen to what people are trying to tell me before i come back with an answer that doesn't even go with the question being asked. 🙂
"Blessed are we who can laugh at ourselves for we shall never cease to be amused."
It's a motto I try to carry with me... at this job it doesn't always work.
Given all of the lurking i have done and read posts for the last few months before registering, it never ceases to amaze me about the things that happen to you on a daily basis!
🤣
I'm sure some of these are far to difficult questions but that's generally what I do, then I can punch it into Phone Scoop's Phone Finder in Advanced mode and find what it could be.
But this lady had NO idea what her phone looked like. The only thing she did know for sure was that it was a Verizon phone.
Its kinda like going to a car dealership and buying a car. When you need service or whatever, you say its a ford, chevy, dodge, etc.
Instead of: "Its a Bob's House of Used car!"
🤣