Shop Talk
Customers and Deposits
This goes out to all the credit challenged customers.
When I run your credit application to sign up for wireless service, and it comes back with a $1000 deposit.. Don't get mad. Don't walk out of the store saying "thanks alot.. for nothing."
#1 If you got a $1000 deposit.. that means you were approved for other credit related items. Most likely you constantly make late payments, or you straight up don't PAY your bills, or you over-extended your credit limit and dropped your credit score.
#2 Don't act all "Oh wow I can't believe they won't approve me!" You know what happens when I call into credit center to check the app and they tell me you have derogatory credit reported? Yeah you aren't getting a phone unless you pay up front. We ...
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When I run your credit application to sign up for wireless service, and it comes back with a $1000 deposit.. Don't get mad. Don't walk out of the store saying "thanks alot.. for nothing."
#1 If you got a $1000 deposit.. that means you were approved for other credit related items. Most likely you constantly make late payments, or you straight up don't PAY your bills, or you over-extended your credit limit and dropped your credit score.
#2 Don't act all "Oh wow I can't believe they won't approve me!" You know what happens when I call into credit center to check the app and they tell me you have derogatory credit reported? Yeah you aren't getting a phone unless you pay up front. We ...
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some times bad things happen to good people.dont be so fast to judge others. 😁
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This happens much more often though to people that don't pay their bills, not "good people".
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🙄 I believe the last option of pulling your credit and finding out what happened is what these "Good People" need to do. Taking it out on the agent or CSR is not going to fix their creadit score and does absolutly nothing but annoy us.
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If it's the 4th cell phone the person has applied for in a week that could also be the problem.
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I love it when someone gets a high deposit and there like, I just bought a car, house and boat. And I can't get a phone. Usually they have a deposit because they were a right off with another cell provider. My comeback is usally something like if you don't pay your house payment the mortgage company can repo your house. Cell phone companies can't take back your conversations.
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I had to put $750 down for my cell phone. but what a glorious day it will be when i get it back ... ah hahahahah
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I've been working in customer service long enough (hence my poor credit and crushing debt) to know not to shoot the messenger... I've made my bed so to speak. Sometimes I wonder why most people don't think before they fly off the handle... it makes things easier on all parties involved.
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