Home › Forums ›

Shop Talk

‹ all discussions

show all 12 replies

Telesales Enemies

melrhodes

Mar 6, 2011, 4:08 PM

To all telesales reps
who are your enemies?

...

reply report

melrhodes

Mar 6, 2011, 4:09 PM

Demanding for more discounts. Wants you to make miracles.

...

reply report

me12

Mar 6, 2011, 7:13 PM

they start to cry and then hit on you... 🙄 redonkulas

...

reply report

callcenterrep69

Mar 9, 2011, 8:53 AM

Wait...so you're telling me that doesn't work? 👀

...

reply report

me12

Mar 9, 2011, 11:38 AM

hahahaha, no way man... that is such a turn off! 🤣 🤣 🤣

...

reply report

mwise13

Mar 6, 2011, 9:20 PM

That call in cause they don't have a frikken clue as to who they're supposed to call...

...

reply report

melrhodes

Mar 7, 2011, 8:21 AM

transfer to spanish cust care 🤣

...

reply report

dj89

Mar 6, 2011, 9:32 PM

That transfer to you when the customer is past due, i.e., no sales possible.

...

reply report

melrhodes

Mar 7, 2011, 8:24 AM

Finance rep: I have a customer here who wants to retun a device...

Me: whoa, whoa, wait
You reached Sprint telesales

Finance rep: Oh, this is not the order support?

Me: Nope

Finance rep: Can you transfer me to order support please?

Me: (MUTE)@#$% $^% Stupid!!!

...

reply report

pickles

Mar 9, 2011, 4:54 PM

who transfer customers to me who want to cancel orders, change their shipping address, change their billing address, pay their bill...anything and everything NOT sales related

...

reply report

dilligaff1

Mar 10, 2011, 3:39 PM

Or xfr 2 avoid CSAT!!!

...

reply report

Poking Pixie

Mar 10, 2011, 12:59 PM

Generally turns into a million questions, and when you try to talk them into buying now, they say they'll just go to the store and get a phone. Grrrrr. 😡

...

reply report

melrhodes

Mar 15, 2011, 1:23 PM

calling telesales because looking for a store?

in telesales store locator is blocked.

I just had a customer who called in lloking for a store. She saw the number on the website but ignored what is indicated "order by phone"

what a bonehead