Shop Talk
Cingular Migration
Here's my story:
I'm an att cust who goes to college almost 4 hours away from my hometown. Although the school is in the same state it is in a different area code. Initially, I went into my local (at school) cingular store to perform the migration but was told they could not do it for me because my number was in a different market. I called customer service to do a migration over the phone but was informed that they would not ship my phone to an address that was in a different area from my home market. They told me to go to the store and do it. After i informed them that i had already tried that and that they couldn't get the information the rep said the store was mistaken and could do it "she could see it on her computer." I returned...
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I'm an att cust who goes to college almost 4 hours away from my hometown. Although the school is in the same state it is in a different area code. Initially, I went into my local (at school) cingular store to perform the migration but was told they could not do it for me because my number was in a different market. I called customer service to do a migration over the phone but was informed that they would not ship my phone to an address that was in a different area from my home market. They told me to go to the store and do it. After i informed them that i had already tried that and that they couldn't get the information the rep said the store was mistaken and could do it "she could see it on her computer." I returned...
(continues)
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Sorry will repost in cingular forum...didn't realize it existed...oh yeah...how do i turn on my phone?...it's one of those days
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