Shop Talk
Zip code vs. Area code
Me: "May I have your mobile number with area code first, please?"
Customer: "98765."
Me: "Is that your phone number?"
Customer: "555-5555."
Me: "What is your area code?"
Customer: "I already told you."
Me: .....
Customer: "98765."
Me: "Is that your phone number?"
Customer: "555-5555."
Me: "What is your area code?"
Customer: "I already told you."
Me: .....
...
we get that a lot here only vice versa,
Me: "can I get your mobile phone number please"
customer: "555-5555"
Me: "and what is your billing zip code"
customer: "803"
Me: "can I get your mobile phone number please"
customer: "555-5555"
Me: "and what is your billing zip code"
customer: "803"
...
Me: whats your area code and phone number
Customer: 37209 555-5555
Me: Oh Ok, and whats your area code?
Customer (embarrassed as hell): 615 :S
Me: Thanks, how can I help.
Customer: 37209 555-5555
Me: Oh Ok, and whats your area code?
Customer (embarrassed as hell): 615 :S
Me: Thanks, how can I help.
...
They must have one of those "Nokita" "Muntly" phones cause they have good "credic"!
...
What really gets me are those customers who say their phone number so fast you can barely type in the first three digits!
I realize they know their number but wtf I have never heard it before!
Then you ask them who their wireless provider is...Samsung! 🙄
I realize they know their number but wtf I have never heard it before!
Then you ask them who their wireless provider is...Samsung! 🙄
...
Indeed it is! Even after I explain to the customer that the model number is ON THE BACK OF THE PHONE - they still read off the battery model numbers. 🙄
...
my favorite is...
Me: let me get your telephone # starting w/ your area code??
Cust: ok
*long pause*
can i have your # sir??
Cust: Ok
*another long pause*
Me: Can i please have your cell phone # sir???
Cust: ohh u need me 2 give it 2 u ???
im think if i already had it y am i askin ya dumb butt?
Me: let me get your telephone # starting w/ your area code??
Cust: ok
*long pause*
can i have your # sir??
Cust: Ok
*another long pause*
Me: Can i please have your cell phone # sir???
Cust: ohh u need me 2 give it 2 u ???
im think if i already had it y am i askin ya dumb butt?
...
Something similar:
Me: "What state are you in?"
Customer: "San Francisco."
Me: 😳
Me: "What state are you in?"
Customer: "San Francisco."
Me: 😳
...
themike314 said:
Something similar:
Me: "What state are you in?"
Customer: "San Francisco."
Me: 😳
I bet we are dealing with the same numbnutz!
...
not quite as bad as that but....
Her: I'm traveling over seas i wanted to know if my world phone would work where i'm going.
Me: Ok, what country are you going to?
Her: Africa
Me: OK what country in africa.
Her: Haha, Africa is a country silly.
Me: Uhmmm nope, it's a continent, there is actually about 50 countries within Africa
Her: Hummmm well i guess i should find out the country then.
Her: I'm traveling over seas i wanted to know if my world phone would work where i'm going.
Me: Ok, what country are you going to?
Her: Africa
Me: OK what country in africa.
Her: Haha, Africa is a country silly.
Me: Uhmmm nope, it's a continent, there is actually about 50 countries within Africa
Her: Hummmm well i guess i should find out the country then.
...
themike314 said:
Something similar:
Me: "What state are you in?"
Customer: "San Francisco."
Me: 😳
Haha...I'm a dealer and I catch myself doing this sometimes....
CS: What state are you in?
Me: Austin
CS:......
...
It's like they make it as difficult as possible for us to run their credit, and do our jobs.
...
Me: "How old is this phone?"
Customer: "With Cingular."
Me: "When did you get it?"
Customer: "At this store on Main Street."
Me: "How long have you had this phone."
Customer: "About a year."
😳 😕 😳
Someone help me before my head explodes.
Customer: "With Cingular."
Me: "When did you get it?"
Customer: "At this store on Main Street."
Me: "How long have you had this phone."
Customer: "About a year."
😳 😕 😳
Someone help me before my head explodes.
...
