Shop Talk
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dbags at work
god i hate customer service, every single customer that comes in i wanna punch in the face 😈
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GraGGMar 5, 2009, 3:57 PM
ya damn skippy, money symbols thats all they are... most cust care reps had like 2 weeks worth of trainin, they cant sell
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GraGGMar 5, 2009, 3:58 PM
you busy there?
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nah, dead as sheeeit. people only seem to come in with problems and garbage.
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GraGGMar 5, 2009, 4:19 PM
same here, i got someone who just bought a phone from corporate last week and wanted to do an exchange here, im like ' you dont even have a box bi tch'
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MennoMar 5, 2009, 4:54 PM
We've been getting a ton of people coming in who bought the phone online (after wasting hours in our store) and want us to waste more time showing them how to do stuff, or to exchange it for a different color, or to give them a phone for free because it is free online.
And then they try justify ripping me off because of the economy... that is wearing VERY thin.
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We should be running a promo called "buy 1 get a free punch in the face"
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Yeah, since people are always bitching about their FREE something or other... upgrade, battery, replacement...
I wish I could tell people they were getting a free punch in the face. 😈
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Why do people insist on coming back to the store cause the last time we couldt fix there problem? This girl is back here for the 3rd time to get a out of warrenty fee taken care of. Which we cannot do cause both times had internal liquid damage. But yet she came back again to talk to another rep cause its gonna help.... God people area annoying
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GraGGMar 6, 2009, 8:31 PM
your tellin me, i have lost all faith in humanity after workin with the general public
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Its just so that if someone pushes hard enough they know they will get what they want. Like now customer care took off the $200 charges for them. Seriously we make a damn policy for a reason! Learn to stick with it or dont drop your phone in water 2 weeks in a row.
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GraGGMar 6, 2009, 9:58 PM
its the same no matter where you go man
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