Shop Talk

😳

Has that really happened? That's shocking, but believable, and why I don't do credit checks over the phone.

that is hillarious, i love it when they come back over and over to run theyre credit checks and they know they have a past due balance. they dont give enough credit to our computers evidently
🤣

Amen. I can't take it. Birds chirp not phones. End of story. But I am not allowed to argue with customers anymore.

thejason said:
I got yelled at for over an hour by a guy who wanted four lines with Cingular, but he came up with a 750 deposit per line... finally he said he'd do it, and bought V3's for all four lines... his total was just shy of 5k, and he paid cash for it... Not able to help myself, I asked him where he got the money, and he calmly replied that he was a drug dealer, and asked if i was interested in some product...

good times.

Hope you put em on family talk,they need the homie' discount

Can you say charge Back?

no charge back so far... he told me he was going to hit up a direct store and make an enormous payment on the account because he "wasn't so good at keeping track of money"...

he had the cash, and he was (kind of) approved, so I couldn't just turn him away...

thejason said:
no charge back so far... he told me he was going to hit up a direct store and make an enormous payment on the account because he "wasn't so good at keeping track of money"...

he had the cash, and he was (kind of) approved, so I couldn't just turn him away...

Better hope those phones last the first 30 days, otherwise they coming back to put a cap in yo ass!!! 😲 🤣

it's been 30 days, my ass does not have a cap in it yet... 🙂

I just had a rather large black woman come into my store (first customer of the day) and the first words that come out of her mouth are "my f*^%King phone don work"

then she throws the phone on the counter.

Me:whats wrong with your phone?

"the god damn piece of sh$t don't work"

Me: *takes off battery* (water still in phone)the phone is wet

"I aint never got it wet"


Me: 🙄 🙄 🙄

What she do after that, c'mon don't leave us hangin!!! 😳 😳

🤣 🤣
All of a sudden, she's lost her memory!!

all time best question i have been axed:

"Why I gotta have good credit!?"

DUH. 🙄

Sorry 🤣 She just stormed out cussing about something(I stopped listening to her as soon as she walked into the store pretty much) on her way out 🙄

I got one :

customer : i wanna exhange this phone

me : ok.

me : where's the box and acce.

cust. : you mean you gotta bring everything back?

me : no i just wanna see the girl who's picture is on the box again, go back to your baby mama house and get it for me.

me : NO BOX NO RECEIPT NO RETURN NO EXCEPTIONS!!!!

Just had a guy who was having wireless internet trouble he tried to access it and it worked fine. But what makes him ghetto is how he ended the call. He said and i quote "hey hey, keep the peace G" 🤣

had one pass credit check..but needed proof of residence...came back six months later....and ID was expired...wife decided to call ME names!!

I used to work for a small regional company in the northeast several years ago. Was running a credit check - turns out the address that the customer was trying to use was for the county prision 🙄

matty_r said:
Ya'll get ghetto customers but here we get the luxury of ghetto and redneck customers. We just spent 10 minutes trying to figure out what this good ol' boy was talking about. We finally realized it was voicemail. It is so hard to understand rednecks sometimes (and this is coming from someone who has rednecks in his family).

Did he sound like Boomhour from king of the hill; i love that show

that is exactly who he sounded like. My manager even said that he sounded like Boomhour when he left.

So ive been workin with this lady for 2 hours. he comes in wanting 2 phones added to her account. Then while im doin stuff she says shes gonna go do more shopping. And then comes back and says im gonna go smoke a cigarette. Yeah, that was 30 minutes ago. Hmmm starting to wonder.... 😕

pizpiz80 said:
So ive been workin with this lady for 2 hours. he comes in wanting 2 phones added to her account. Then while im doin stuff she says shes gonna go do more shopping. And then comes back and says im gonna go smoke a cigarette. Yeah, that was 30 minutes ago. Hmmm starting to wonder.... 😕

I had a customer once buy a new pre paid phone and number then when it came time to pay his check was declined so he "went to get cash" we thought he was going to be gone for 2 mins since we have a bank right next door but no he left and never came back!!!

she finally came back

pizpiz80 said:
she finally came back

Nice.

How about the drunk ones: i got a call from a guy around 130 2 in the afternoon and he was about 6 sheets to the wind he apparently got approved for an exception upgrade in like OCT and this being about may and he wanted to still get it. it was so bad the person next to me listened and my manager listened also after i got off the call i look at my manager and she was jsut sitting their laughing it was so funny

I like those people who think it is funny that they have a huge deposit. I think I would be embarresed if I came back that big!

My co-workers and I have side pool to guess deposits on those "questionable" people. It is a great way to make a little money. Of course we all know what will hapeen when they walk in the door. Sometimes I like to humor myself for grins. There are times when I want to ask them if they have ever payed a bill in their life.

Will

I had one crackhead guy steal a dummy phone and then went to one of our other locations to activate the phone. My coworker said "Sir this phone is stolen, I can't activate it" and the guy said "Nah my sister just used it last month."
"Ok sir if you don't leave I will have to call the cops." and as he is walking out the door "By the way that phone is fake." You should have seen the guy's face. It was priceless.

Has any one else noticed nextel sales have tripled since they came out with the spending limit? Lots of Ghetto cutomers. 😁 😁 😁

indirect5000 said:
Has any one else noticed nextel sales have tripled since they came out with the spending limit? Lots of Ghetto cutomers. 😁 😁 😁

Spending limit? i have a foggy idea about what that means but what does it entail exactly?

sprint does it too... depending on your credit, they limit how high your account balance can go... so if you go way over your minutes, the phone gets shut off once you reach your spending limit...

real good for people who find that whole "keeping track of your ****" thing difficult

Customer- do you have any of them "hands-off" kits?
Me- (sigh)

pizpiz80 said:
Customer- do you have any of them "hands-off" kits?
Me- (sigh)

it's gonna be a long day. sorry. 😁

Cigee said:
I had one crackhead guy steal a dummy phone and then went to one of our other locations to activate the phone. My coworker said "Sir this phone is stolen, I can't activate it" and the guy said "Nah my sister just used it last month."
"Ok sir if you don't leave I will have to call the cops." and as he is walking out the door "By the way that phone is fake." You should have seen the guy's face. It was priceless.

At my old store we used to have people do that all the time 🤣 🤣 Also if we were out of a certain phone people would ask if the could buy the display model(it says on the display phones in big letters :THIS IS A NON WORKING MODEL)

Aarynk said:

Cigee said:
I had one crackhead guy steal a dummy phone and then went to one of our other locations to activate the phone. My coworker said "Sir this phone is stolen, I can't activate it" and the guy said "Nah my sister just used it last month."
"Ok sir if you don't leave I will have to call the cops." and as he is walking out the door "By the way that phone is fake." You should have seen the guy's face. It was priceless.

At my old store we used to have people do that all the time 🤣 🤣 Also if we were out of a certain phone people would ask if the could buy the display model(it says on the display phones in big letters :THIS IS A NON WORKING MODEL)

...
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That was one of the selling techniques we used while i worked in the mall. asking people if they wanted a free phone and trying to hand them the dummy. well, a group of 5 young ghetto customers comes by and takes about 7 dummy phones. i just watched them walk off in total disbelief. for about ten minutes i just stood there and laughed. people walking by were staring at me. finally, i called security, and i'm sure everyone who works in a mall knows how mall security is. i ended up locking everything up and went vigilante. finally tracked them down and went off on em. if i weren't on the clock, i would have beat the hell out of them all. the look on their faces was the best when i told them the phones didn't even work. i laughed in ...
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well at least he stole the phone. I had a customer who I believe is pretty dumb. He has a pager and I guess a crack head or drug dealer asked him to trade his pager for a phone. The customer looks at the phone and trades it thinking I got a phone now instead of a pager. He then comes into the store ready to activate the phone, he makes the funniest face as we tell him he has a dummy phone and thats when he tells his little story on how he got shafted.

OOOHHHH!! I got one for this too! Yesterday my associate and I had a run in with a customer that had too many double burbon and diet cokes! (I only know this because she used to be a customer at a bar that I worked at) Anyways, she says that her dog chewed up her phone and she needs a new battery. My associate said not a problem and grabbed the battery out of our display case, in doing this he sated that the battery would be $32. She said OH NO IT WON'T! It will be free. No you will have to pay for it ma'am. Do you know who Jim something or other is? State representative? Well he gave me this phone and it is covered under warranty for one year. Ma'am it is only covered for manuf. defects not your dog chewing on it...
Well he only took it o...
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el sarape? are you in the northwest?

Yes! Washington State

olympia?

Close, that's where I am from

i used to live in olympia off of cooper point rd. did you go to capital high school?

No I actually went to Tumwater.

ah. what year did you graduate? if i stayed there my whole hs career, i would've graduated in 01.

Hey I had a customer similar to this once. This totally spun out tweaker lady came up to my kiosk and wanted a prepaid phone so I got her all set up and just as I was about to collect the money she asked if we accepted Wal-Mart gift cards. I told her no and she replied that she would be back in a minute. So like an hour and a half went by and the night manager came up to me and asked if a blonde lady came to purchase a phone from me. I told him she had and she was supposed to be back and he said don't expect to see her in here again. Apparently the "gift cards" she was using were stolen and completely inactive. 😲 🤣 To my surprise she came back a couple of weeks later and tells me that she activated a phone but never received it! She ha...
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i had the greatest redneck of all time, he sounded just like Boomhauer from King of the Hill. 🤣

Had this guy fresh out of prizon. He was an irritating lil nazzi. Threatened me to not charge him a deposit. His dad (Over 60) takes him outside and slaps him in front of everyone. His mom jumps out of their truck to join the fight (also over 60). Just sat back and enjoyed the "Springer" show. Whoa!

you win

Awesome. I wish that would happen more often. Customer says/does something stupid or generally annoying, they get beat up. Bliss.