Shop Talk
Monday:(
C: My father called in and I am supposed to get this put in my name and you are going to give a me a phone.
M: Ooo K? Let me pull that account up, you said it is in your fathers name, do you know the password to the account
C: No
M: last 4 of social
C: No
So I call customer service and see if the customer had authorized someone to do a change of financial responsibility, and they had ok'd her so finally i am getting somewhere
M: Ok i found where you father called in and ok'd you to take over the account, I just need your drivers license
C: I don't have one
m: on you? have a state Id
C: No I had my dl taken away and don't have state id with me.
M: I need it to run your credit and get the...
(continues)