IF YOU ARE PLANNING ON BUYING THE PREPAID PLAN, PLEASE READ!
I recently purchased a U prepaid plan with Alltel. The customer service was very kind, and I am pleased with the service, but I thought I would post how Alltel mislead me when I bought my phone.
1. Voicemail. I did not know this at the time and they didn't tell me this. You are charged for voicemail, when someone leaves you one, or if you check it, even from a landline, per minute. I asked the rep when I bought the phone, and they told me that voicemail was free. I did not know that voicemail was charged per minute. I did find this in the back of the brochure, but still could of been brought to my attention when I bought the phone.
2. Roaming rates. The brochure says that the roaming rate is 59 cents per minute. They actually charge yo...
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1. Voicemail. I did not know this at the time and they didn't tell me this. You are charged for voicemail, when someone leaves you one, or if you check it, even from a landline, per minute. I asked the rep when I bought the phone, and they told me that voicemail was free. I did not know that voicemail was charged per minute. I did find this in the back of the brochure, but still could of been brought to my attention when I bought the phone.
2. Roaming rates. The brochure says that the roaming rate is 59 cents per minute. They actually charge yo...
(continues)
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prepaid is good for a few people. Kids, people that just need a phone for emergencies, and people that don't pay their bills and can't get a post paid phone.
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If you will read....they still have Alltel and like it a lot. Those were just a few things they weren't aware of. I knew about those things when I got a prepaid plan, but I am an above average cell phone user/shopper.
Every carrier has there gotchas. Alltel of all carriers have the least.
Every carrier has there gotchas. Alltel of all carriers have the least.
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Hey booby, I undestand your concerns the biggest problem is that you are still on prepaid. Switch onto the postpaid rate plans and #1- save a bunch of money and #2 Get way more bang for your buck!
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I would, but I am only 13 and I have to pay for my phone and plan, and I wouldn't use my phone enough to use 100 minutes a month.
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why is 74 cents outrageous to you? You are on the pay per minute plan (15 cents a minnute) and the roaming charge is 59 cents a minute. I will go ahead and do the math for you if you haven't gotten to it yet.... 15 + 59 = 74.
secondly, when you were out of your area was your roaming indicator flashing or solid. Flashing = normal rate, solid = roaming charges.
secondly, when you were out of your area was your roaming indicator flashing or solid. Flashing = normal rate, solid = roaming charges.
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