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leaving nextel

facevalue

Nov 22, 2006, 1:18 PM
I'm moving our work service from Nextel to Cingular (15 lines, nothing huge).

Nextel service was ok, except for the constant "the nextel subsciber you are trying to reach cannot be located" messages.

Anyone know if I can use that to get out of my contract, or am I stuck with 3K in cancellation fees?
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Cellenator

Nov 22, 2006, 2:00 PM
you are porting to cingular 😕

why not just wait for Q chat?
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NeXTeLi880

Nov 22, 2006, 2:19 PM
Or, switch to the CDMA side?
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facevalue

Nov 22, 2006, 3:09 PM
I like gsm...we travel to asia/europe for work, so just makes more sense.

And honestly, I like the GSM phone selection better.

I am happy with my sprint aircards...but for phone the coverage just isn't where I need it.
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Cellenator

Nov 22, 2006, 3:43 PM
OK enjoy cingular 🙄
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Snuggles

Nov 22, 2006, 5:14 PM
What is Q chat?
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nextel18

Nov 22, 2006, 5:15 PM
PTT on CDMA.
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renardlee

Nov 22, 2006, 11:02 PM
"the next generation of Push to talk technology engineered by Qualcomm. Designed to blow away any other PTT technology in the market. The engineers at Qualcomm are working hard to unleash the new revolution of Push To Talk!"

lol i made it up off the top of my head, im good
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nextel18

Dec 5, 2006, 9:58 AM
🙂
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jrfdsf

Nov 23, 2006, 12:24 AM
Good luck with Cingular. My wife and I had them 3 years ago and we both absolutely hated it. As for the please wait message, I'd personally rather hear that than some of those silly ringback tones people waste their money on. I'm glad Nextel's network tries to locate your phone rather than simply dumping the call to voicemail, like every other carrier does.
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raycarroll70

Nov 24, 2006, 11:01 PM
I hope you don't mind taking a huge bite out of the steaming cow pie hoagie you're about to buddy because that's what you'll be doing when you break your contract. It's not their fault you don't like the CDMA phone selection and about the whole travel overseas to Europe and Asia, there's a couple of phone that'll work CDMA stateside and GSM while abroad.
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facevalue

Nov 25, 2006, 12:45 PM
I am not trying to get out of my nextel ONLY because of CDMA (or iden) phone selection and global roaming, those 2 items just pushed me to act more quickly.

The calls dumped straight to voicemail is just completely riduculous...and lacking logic...if someone has just used their phone outgoing or for PTT, seems that the ststem should be able to locate that user...
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jrfdsf

Nov 25, 2006, 2:43 PM
The fact is that if a wireless network system cannot find your phone, for whatever reason, it dumps the call to voicemail because there's no other choice for it to make. At least with Nextel, their system takes a few extra seconds to locate the phone rather than just sending it straight to vm like ALL other carriers do. When My wife and I had Cingular (TDMA), this constantly happened. The fact that you just used the phone doesn't matter because such things as the amount of network traffic and system load factors in as to whether you get the call or not. I hate to be the one to tell you this, but you're going to have WAY MORE trouble out of Cingular than you ever had with Nextel. Cingular, contrary to their advertising, has the most dropped ...
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wombough

Dec 5, 2006, 5:23 PM
cingular doesn't do that anymore. You get a fast ringing then a busy signal. It wont even send it to voicemail. I have 4 friends on cingular and it only does it when I try and call them!
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jrfdsf

Dec 5, 2006, 5:31 PM
wombough said:
cingular doesn't do that anymore. You get a fast ringing then a busy signal. It wont even send it to voicemail. I have 4 friends on cingular and it only does it when I try and call them!

So you don't get even a voicemail letting you know someone tried to call you? Bummer! At least if someone can leave a VM, you'd know they tried to get in touch with and you could call them right back. A lot of people don't realize that when Nextel built this feature into their system, the voice recording will still sometimes play even when the network is patching you right through.
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wombough

Dec 5, 2006, 9:29 PM
My buddy said why didn't you call me I said I did he said let me guess you got a fast ringer to a busy signal I said yeah. He said he is about tired of that and about to leave cingular!
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jrfdsf

Dec 6, 2006, 4:52 PM
Y'know, I think it's kinda funny listening to these people go on and on about how they're having trouble with Nextel, and whatever carrier they plan on switching over to will no doubt be soooo much better. The best thing anyone who is planning on getting cellular service can do is do their homework! Find out what works best in your area and then narrow that down even more by doing comparison shopping to see who has the best phones and plans at the best prices. This whole thing of "my current network sucks and my new one is going to be the berries" is so juvenile. All cellular networks have issues and coverage gaps and won't necessarily work in your area. Cellular technology is still in it's infancy, and I believe ten years from now will be w...
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joe1slvr

Jan 19, 2007, 2:46 PM
you are way better having cingular than nextel for so many different reasons. I was with cingular for a few years and then i decided to give nextel a try and it was the worst decision i have ever made, so i returned the phone and i got cingular back. nextel's signal is horriable and i got so many dropped calls and no service areas no matter where i went with nextel, but with my cingular phone i got a good signal no matter where i go. and another thing is that the battery life for nextel phones is VERY VERY short compared to all the different cingular phones.

Cingular is so much bettetr than nextel so you should get cingular if you dont already have it
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wombough

Jan 20, 2007, 7:23 PM
true. Cingular were I live is horrible. They have allot of gaps. I dunno what it is but they do. Maybe it was a suncom thing I dunno!
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cellphonesaretools

Nov 26, 2006, 10:40 AM
Dumping to voice-mail immediately when you just got off of a call from that subscriber certainly is annoying. I'm not a network engineer, but I believe that problem is strictly due to network capacity issues. The thing to do, if you can, is let Nextel know about it every single time you have a problem. If you don't complain, nothing will get better, because they have either no knowledge that the problem is occurring, or no motivation to correct problems if customers aren't complaining. Without customer feedback, they operate open-loop, and that's not good.

http://www.nextel.com/en/support/network_trouble.sht ... »

If you go online (link above) and use Nextel's web-based problem reporting system every single ...
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facevalue

Nov 26, 2006, 9:53 PM
thanks for the well written answer! Refreshing. Actually I have been testing 3 numbers on cingular for 6 months now, and have had good results. Probably a tower issue...in a rapidly growing rural area-turned-suburbia.

As usual, a potential answer comes a bit too late...I am sure that following the link would have been much more useful than constantly calling my (not so helpful) sales rep.

but THANK YOU for your reply! 🙂
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